Product Trainer
1 week ago
Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, "work hard, play hard" attitude, open communication, and kindness mark Casepoint's culture.
Job description:Product trainer provide full spectrum live/virtual training and support services to Product owner, Business Analyst , senior members and newly joined members with a focus on product and features enhancement awareness.
Key job responsibilities:- Planning, developing, and coordinating product training programs for field support personnel and internal members
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
- Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
- Prepared training materials, developed instructional content, determined methodology, and coordination with members.
- Conduct training sessions and developed criteria for evaluating effectiveness of training activities increasing the proficiency level throughout organization level.
- Revised training plans to meet new training requirements and kept technical information up to date
- Keep up with developments in the area of expertise by reading current journals, books, or magazine articles.
- Coordinated training schedule, dates, and logistics as well as maintained all training systems and databases related to product training
- Tracked, reported, and evaluated the effectiveness of training solutions and made changes to programs based on feedback; provided return on investment analysis and recommendations
- Evaluated the knowledge of class participants to determine training needs and effectiveness
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- Bachelor's degree in Information Technology or Computer Science.
- Strong knowledge of training and development strategies
- Reports and presentations skills
- Training and coaching to developers, testers and other profiles.
- Required 7-10 years of experience in training & development
Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.
Location:Surat, India
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