Contact Center Executive
2 weeks ago
Designation - Contact Centre Executive
Location- Pune
Payroll- Ethiqual Global
Salary range - 2,40,000/- to 2,60,000/- CTC.
Eligibility
- Fluent verbal and written communication skills
- Proficient MS Office Skills focussing on letter writing, document formatting, excel data entry
- The ability to think critically and find appropriate solutions is essential.
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the Delegates, and transfer requests of delegates to the appropriate department for further action.
- Maintain a positive and professional attitude while interacting with delegates over the phone.
- Excellent communication skills, both verbal and written.
- Proficient MS Office Skills focussing on letter writing, document formatting, excel data entry & pivots
- Ability to work independently and handle multiple tasks simultaneously.
- Flexibility to adapt to changing responsibilities and work in a dynamic environment.
- Follow up with Delegates to gather feedback, address concerns, or offer additional support.
- Fluency in English/Hindi/Marathi written communication skills including grammar and spelling will be helpful
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹260,000.00 per year
Benefits:
- Flexible schedule
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Will you be able to bring your own device?
Experience:
- total work: 1 year (required)
Language:
- English (required)
Speak with the employer
Expected Start Date: 01/08/2023
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