Medical Contact Center Sr Specialist
1 week ago
As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas.
With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.
Summary of Responsibilities:
- Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over the telephone call, email, fax etc.
- Execute drug safety data management processes – a combination of call intake, call dialogue documentation, peer review, case follow-up.
- Guide Junior associates in managing voice calls (as required).
- Create and revise training materials based on procedural, system, and regulation updates.
- Responsible for conducting training and checks the effectiveness of the training as required.
- Perform and support different activities as assigned – tracking several types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.
- Assume responsibility for quality of data processed.
- And all other duties as needed or assigned.
Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials.
Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need.
Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact.
-
Contact Center Trainer
1 week ago
Pune, Maharashtra, India Full Potential Solutions Full timeOverview:Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, India and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking...
-
Sr. Sales Executive Pune
1 week ago
Pune, Maharashtra, India Edifice Medical Technologies Full timeCompany DescriptionEdifice Medical Technologies is a solutions provider for hospital infrastructure, operating rooms, and surgical devices. They offer top-of-the-line equipment and technology to ensure the best patient outcomes. Their offerings include integrated operating rooms, nurse call communication systems, tracking solutions, hospital furniture, OT...
-
Sr. Sales Executive Pune
1 week ago
Pune, Maharashtra, India Edifice Medical Technologies Full timeCompany Description Edifice Medical Technologies is a solutions provider for hospital infrastructure, operating rooms, and surgical devices. They offer top-of-the-line equipment and technology to ensure the best patient outcomes. Their offerings include integrated operating rooms, nurse call communication systems, tracking solutions, hospital furniture, OT...
-
Medical Representative
2 months ago
Pune, Maharashtra, India Infedis Diagnostic Center Full timeThe Field MR will be responsible for medical sales, communication, customer service, and knowledge of medicine and pharmacy products. The Field MR will be working with medical professionals to identify products to meet healthcare needs.Company: Infedis Diagnostic Center- Established in 2004, situated in one of the largest neighbourhoods in Pune, Infedis...
-
Pune, Maharashtra, India Codvo Full timeCompany Overview We are a global empathy-led technology services company where software and people transformations go hand-in-hand. Product innovation and mature software engineering are part of our core DNA. Our mission is to help our customers accelerate their digital journeys through a global, diverse, and empathetic talent pool following outcome-driven...
-
Pune, Maharashtra, India Codvo Full timeCompany OverviewWe are a global empathy-led technology services company where software and people transformations go hand-in-hand.Product innovation and mature software engineering are part of our core DNA. Our mission is to help our customers accelerate their digital journeys through a global, diverse, and empathetic talent pool following outcome-driven...
-
Medical Social Worker
1 week ago
Pune, Maharashtra, India Manovardhan Rehabilitation Center LLP Full timeManovardhan Rehabilitation Center LLP, Pune needs4 Social Workers. ( Male )The post is residential and pays Rs 11000Qualification - MSW( Medical and Psychiatric Specialization preferred )## Fresher can apply. Freshers will be given first preference.Accommodation and Food will be provided by the center.- Joining Immediate- Walk In interviews are held Monday...
-
Contact Center Executive
1 week ago
Pune, Maharashtra, India Ethiqual Global Pvt Ltd Full timeDesignation - Contact Centre ExecutiveLocation- PunePayroll- Ethiqual GlobalSalary range - 2,40,000/- to 2,60,000/- CTC.EligibilityFluent verbal and written communication skillsProficient MS Office Skills focussing on letter writing, document formatting, excel data entry& pivots.The ability to think critically and find appropriate solutions is essential....
-
Medical Information Specialist
1 week ago
Pune, Maharashtra, India EVERSANA Full timeJob DescriptionTHE POSITION:This position in the Medical Communications team is a part of integrated commercial services. The position delivers industry-leading services, which include case processing of adverse event reports, product quality complaint reports, and medical inquiries.ESSENTIAL DUTIES AND RESPONSIBILITIES:Our employees are tasked with...
-
Contact Centre Domain Expert
1 week ago
Pune, Maharashtra, India NICE Full timeAt NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you. So, what's the role all about? We are seeking a skilled...
-
Global Customer Care, Sr. Manager
1 week ago
Pune, Maharashtra, India Smith+Nephew Full timeLife Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill the role of Global Customer Care, Sr. Manager. If you're eager to be part of a dynamic environment that fosters...
-
Pune, Maharashtra, India Vsynergize AI Full timePosition Title: Business Development Manager - AI Contact CentreJob Description :The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within the contact center industry. This role involves identifying prospective clients, understanding their...
-
Sr. Specialist
1 week ago
Pune, Maharashtra, India Invokhr Full timeSr. Specialist - Embedded Firmware The primary responsibility of Sr. Specialist - Embedded will be to lead the technical development of Embedded Firmware for various product developments with the support of engineering managers by effectively leveraging Agile best practices. In this role,he/she will functionally report to the ES-Americas Head in EIIC and...
-
Pune, Maharashtra, India Vsynergize AI Full timePosition Title: Business Development Manager - AI Contact Centre Job Description : The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within the contact center industry. This role involves identifying prospective clients, understanding...
-
Sr HR Operation Specialist
1 week ago
Pune, Maharashtra, India DNV Full timeWe are looking for a highly motivated HR Operations Senior Specialist (APAC) who will deliver day-to-day quality HR services according to legal and company requirements and be the first point of contact with all HR related matters. In addition, you will be responsible for document, personnel and employee data management. You will be also engaged in...
-
Sr. Payroll Specialist
1 week ago
Pune, Maharashtra, India DNV Full timeWe are looking for a highly motivated Payroll Sr. Specialist to join our Global Shared Services (GSS) in Pune. You will be part of a team that is responsible for delivering payroll in Asia, IMEA and America region. The service ambition of the new unit is to perform and further standardize global processes while delivering payroll and compensation support...
-
Sr. Specialist
1 week ago
Pune, Maharashtra, India AppZen Full timeSr. Specialist - Mastermind AnalyticsAbout Us: AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with...
-
Medical Social Worker
1 week ago
Pune, Maharashtra, India Manasvardhan Center Full timeManovardhan Rehabilitation Centre, Pune needs 4 male social workers. The post is residential and pays Rs overtime.Qualification - MSW, MA ( Psychology )Job Profile:Explaining treatment plans to patients and their families, maintaining patient records, preparing reports, monitoring progress toward treatment goals and conducting periodic reviews of active...
-
Medical Manager
1 week ago
Pune, Maharashtra, India Novo Nordisk Full timeLocation- Pune / Mumbai Are you an experienced medical professional and passionate about Medical Affairs? Does being part of a growing, yet dynamic environment excite you? Are you adept in implementing the medical affairs strategy in the country? If yes, then you may be the one we are looking for as Medical Manager for Novo Nordisk India. Apply now The...
-
Medical Social Worker
1 week ago
Pune, Maharashtra, India Manovardhan Rehabilitation Center LLP Full timeManovardhan Rehabilitation Center LLP, Pune needs4 Social Workers. ( Male )The post is residential and pays Rs 11000Qualification - MSWAccomoation and Food will be provided by the center.Salary: From ₹11,000.00 per monthBenefits: Food providedSchedule: Day shift Evening shiftSpeak with the employer