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Associate - Clms
2 weeks ago
Associate - CLMS:
Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India
- Department
- Claims
- Job posted on
- Jun 7, 2023
- Employment type
- Full Time
Associate/Analyst - Processor
About Us
Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and Banking industries.
We specialize in end-to-end component based outsourcing, managing one-off projects to becoming an extension of the customer service or operations team.
Our team is built on industry expertise and provides the traction clients need to grow their company.
Equipped with diverse tools, platforms, solutions, and services we strive to work towards our mission to positively impact the financial health of companies by powering in-house processes using top talent, workflow best practices, and progressive technology.
Job Overview:
Review of the loans transaction histories to identify claimable expenses as against the non-claimable expenses.
Gather all evidence, invoices and supporting documents for the claimable transactions.
Prepare the claims package as per the investor/insurer guidelines.
Ensure all assigned cases are worked in accordance with regulatory, investor/insurer, and Trust Policy requirements and timelines.
Update and document all tracking systems including the clear and accurate documentation of the accounts worked
Roles & Responsibilities
- Processing tasks as per the process guidelines
- Meeting assigned productivity and quality targets
- Adhering to SLAs and TATs
- Interpersonal relationship at work with peers
- Adhering to organization policies
Qualification & Experience
- Educational qualification and years of experience required in any specific domain/skill for the role_
- Basic Degree completion (15 years of education)
- Good written and oral communications skills in English
- US Mortgage Experience in Loss mitigation/Home retention (Minimum 12 Months)
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