Associate Vice President

1 week ago

Bengaluru, Karnataka, India Zycus Full time


Zycus is on the lookout for an ambitious AVP - Professional Services/Implementation to join our India team and drive our efforts in the US region.

If you have 16+ years in delivery leadership, a passion for e-procurement, and a knack for driving transformation, we want to hear from you

In this role as Associate Vice President - Professional Service , you'll lead a team of stellar Consultants, Project Managers, and Program Managers to ensure the seamless implementation of our products

Your mission:

to lead, inspire, and drive success across our growing India team of 50+ employees, all while being a key player in the US Delivery Function's senior leadership.


What You'll Do:

  • Champion Customer Success: Own a portfolio of highimpact customer accounts, driving strategic initiatives and revenue growth.
  • Lead Major Implementations: Manage multiyear SaaS implementations, ensuring they are delivered on time and exceed client expectations.
  • Governance Guru: Establish robust governance with both internal and client stakeholders.
  • Customer Whisperer: Build strong customer rapport, boosting satisfaction and loyalty.
  • Project Maestro: Oversee project schedules, risk management, and budgets, ensuring all contractual commitments are met.
  • Tech Leader: Provide technical leadership for digital project implementations, guiding crossfunctional teams to success.
  • Strategic Innovator: Offer strategic guidance during implementation phases, ensuring all tools, processes, and staff are primed for success.
  • Thought Leader: Become a trusted advisor within Zycus, influencing how we implement new products and services.
  • Relationship Builder: Cultivate relationships with clients and internal stakeholders at all levels.
  • Critical Thinker: Utilize your critical thinking skills to identify strengths and weaknesses in alternative solutions.
External Skills And Expertise

Job Requirements:

  • Experience: 16+ years of consulting or professional services experience with a Bachelor's degree in Science or Engineering.
  • Industry Knowledge: Handson experience with enterprise SaaS products, especially in S2P/P2P, CLM, ERP, and CRM applications.
  • Background: Candidates from Big 4 firms (Deloitte, PwC, EY, KPMG) or premium Indian business schools (e.g., IIMs, ISB, XLRI) are highly preferred.
  • Communication Skills: Stellar verbal and written communication skills.
  • Customer Engagement: Extensive experience engaging with customers, with international exposure being a plus.
  • Leadership: Proven ability to manage and mentor highperforming teams.
  • Ethics: High standards of ethics and accountability.

Why Zycus? Here's Why:

Innovative Cloud Product Company:
Be at the forefront of global business transformation with our ML and AI-powered SaaS products.

Market Leader:

Recognized by Gartner as a leader in Procurement Software Suites, we set industry benchmarks with our SaaS-based implementation methodologies.


Rapid Growth:
Join us as we grow at a staggering 50% year on year in the EMEA - APAC region.

Global Exposure:
Work with Fortune 500 customers and gain unparalleled global experience.

Impactful Work:

Shape the future of procurement with large-scale global transformation projects and collaborate with our product team to influence our product roadmap.

Be part of a team that's redefining procurement with Cognitive Procurement software. Let's innovate, transform, and create a significant impact together. Start your #CognitiveProcurement journey with Zycus, where you are truly #MeantforMore.
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