Team Lead, Inv Ops Trade Sup

2 weeks ago

Bengaluru, Karnataka, India Northern Trust Corporation Full time

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.


Principal Responsibilities:
Lead and organize work

Ensure that the team is aligned to overall operations objectives


To ensure due oversight and controls over the daily / Weekly / Monthly / Quarterly processes covered by the team.

Ensure adequate number of resources are cross-trained across the various streams to ensure seamless process delivery

Plan, allocate, assist and review of workload, which is to be achieved by training, motivating and providing a career plan to staff

Responsible for delivery of all Client Bespoke reporting accurately and within specified timeframes

Responsible for interacting with various business areas to determine automation needs and provide ongoing systems support

Play a key role in reviews and checks

Assist in preparing and implementing Business Continuity Plans

Review and improve on productivity benchmarks on ongoing basis

Advise junior staff on resolution of problems

Manage the performance of employees within the team

Ensure continued training and staff development, monitoring the performance and development and training of individuals within the team.

Ensure fair allocation of tasks amongst the team. Ensure appropriate cover is arranged when managing absence.

To ensure due oversight and controls over the daily processes covered by the team.


Interact effectively with home country team in resolving exceptions arising out of daily processing and to improve service delivery of Bangalore team.

Manage and maintain Key Performance Indicators for the functional areas under their control

Escalate issues to onshore location when appropriate

Maintain training matrix for the team.

Strong subject matter expertise/ knowledge of NT business (Custody, GFS, Investment Operations, etc.)

Demonstrate through examples /evidence strong operations knowledge including secondary review & controls, risks & mitigations.

Demonstrate through examples/evidence analytical ability, problem solving, day-to-day task management and escalation of issues.

Work within a team with a strong willingness to assist others when required, building effective relationships with members of other teams

Knowledge / Skills

Essential

Strong client services / financial services/ capital markets work experience or equivalent knowledge

Demonstrate/Exhibit through examples/evidence of strong operations knowledge including secondary review & controls, risks & mitigation

Demonstrated client servicing capabilities and excellent communication skills.

Must be resilient to pressure and have the ability to adapt quickly.

Accuracy and attention to details at all times, and effectively manage deadlines and client expectations.

Demonstrate/exhibit through examples/evidence excellent written and verbal communication skills, ability to work across functions & BUs, decision making, mentor/coach team members, manage conflict/problem solving and leadership with global teams

Has understanding of regulation and risk environment as it applies to the team

Knowledge of the investment management/asset servicing industry, acquired through experience, is critical for this position.

Possess effective coaching/ training skills.

Organizational skills are required to manage conflicting priorities and multi-task functions in a fast-paced team environment

Financial MarketsGeneral knowledge of financial markets, the institutions that govern them and the major firms that operate in them

Specific knowledge of all relevant markets in different region viz. EMEA, US & APAC

IT Systems

Understanding of the functional purpose of each system used in day-to-day processing.

Understanding of how the data in the various systems is interrelated.

Organization

An understanding of the various departments within Investment management world and how they interact with each other:Front OfficeShared service – Income, Corporate Action, Security coding, Cash posting, Technology support etc

,Operations Departments:

Confirmations, Settlements, Reconciliation, Data Management

Other Support Functions:
Finance, Legal & Compliance.

General desktop applications used:

MS Office:
Excel, Outlook and Word

Internet Explorer

Desirable

Eagerness and creative attitude towards improving product offering as well as a desire to identify and implement process efficiencies

Ability to quickly understand new systems, both in-house and market data provider systems such as Bloomberg highly desirable.

Mandatory RequirementYears of working experience:
> 6 years

Experience in client support is mandatory to be considered for this role.

Highly flexible:
Working in different shifts

Knowledge of capital markets essential with the knowledge of the investment management/asset servicing industry (preferable).

Working with Us:
As a Northern Trust partner, greater achievements await.

You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today.

#MadeForGreaterReasonable accommodationNorthern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .We hope you're excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.

  • Associate - Ops Sup

    2 weeks ago

    Bengaluru, Karnataka, India Moder Solutions Full time

    Associate - Ops Sup:Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India Department Ops Support Job posted on May 2, 2023 Employment type Full TimeJob Roles and Responsibilities:Answering or making calls to employers to verify the employment status of borrower Responding efficiently and accurately to employers and client Obtain the...

  • Team Lead, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our...

  • Team Lead, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    Responsibilities:Lead and organize workEnsure team alignment to overall operations objectivesTo ensure oversight and controls over daily, weekly, monthly, and quarterly processesEnsure cross-training of resources for seamless process deliveryPlan, allocate, assist, and review workload by training and motivating staffResponsible for accurate delivery of...

  • Team Lead, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    Responsibilities : Lead and organize work Ensure that the team is aligned to overall operations objectives To ensure due oversight and controls over the daily / Weekly / Monthly / Quarterly processes covered by the team. Ensure adequate number of resources are cross-trained across the various streams to ensure seamless process delivery Plan,...

  • Sr Analyst, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our...

  • Sr Analyst, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500pany, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Sr Analyst, Inv Ops Trade Sup

    1 month ago

    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Sr Analyst, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Sr Analyst, Inv Ops Trade Sup

    4 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Sr Analyst, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

  • Sr Analyst, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    Responsibilities Understanding of the Client Service delivery and its importance to Internal Groups and External Clients. Acts as the primary contact for investment management firms on domestic and/or international trademunication and settlement issues relating to client accounts held at the back. Responsible for daily cash management of multiple...

  • Tech Coord, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Corporation Full time

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our...

  • Tech Coord, Inv Ops Trade Sup

    2 weeks ago

    Bengaluru, Karnataka, India Northern Trust Full time

    Responsibilities Strong subject matter expertise/ knowledge of NT business (Custody, GFS, Investment Operations, etc.) Demonstrate through examples /evidence strong operations knowledge including secondary review & controls, risks & mitigations. Demonstrate through example/evidence excellent written and verbal language skills, ability to...

  • Oracle Cloud Global Trade Management

    2 weeks ago

    Bengaluru, Karnataka, India Nityo Infotech Full time

    Job Description: "Proven track record as an SME in chosen domain.Ability to come up with Client POCFlexible to work in stretch opportunities/assignments.Demonstrate critical thinking and the ability to bring order to unstructured problems.Adherence to SLAs, experience in incident management, change management and problem management.Review your work and that...

  • Oracle Cloud Global Trade Management

    2 weeks ago

    Bengaluru, Karnataka, India Nityo Infotech Full time

    Job Description: "Proven track record as an SME in chosen domain.Ability to come up with Client POCFlexible to work in stretch opportunities/assignments.Demonstrate critical thinking and the ability to bring order to unstructured problems.Adherence to SLAs, experience in incident management, change management and problem management.Review your work and that...

  • Supervisor - Titl Inv

    2 weeks ago

    Bengaluru, Karnataka, India Moder Solutions Full time

    Supervisor - TITL INV:Outer Ring Rd, Doddanekundi, Marathahalli, Bangalore, Karnataka, India Department Title Investment Job posted on Apr 10, 2023 Employment type Full TimeManagement of daytoday shift which encompasses delivery of production & quality SLA. Maintain effective communication & coordination within the team and ensure healthy working relations....

  • Telecalling at Mill Trade

    1 month ago

    Bengaluru, Karnataka, India Mill Trade Limited Full time

    Job Requirements Job Title: Customer Care ExecutiveCompany Name: Mill Trade LimitedLocation: Bengaluru, KarnatakaSalary: Per monthEmployment Type: Full TimeJob Description:Mill Trade Limited, a renowned BPO/Customer Care company, is seeking dedicated individuals to join our team as Customer Care Executives in Bengaluru. As a Customer Care Executive, you will...

  • Telecalling at Mill Trade

    2 weeks ago

    Bengaluru, Karnataka, India Mill Trade Limited Full time

    Job Requirements Job Title: Customer Care ExecutiveCompany Name: Mill Trade LimitedLocation: Bengaluru, KarnatakaSalary: Per monthEmployment Type: Full TimeJob Description:Mill Trade Limited, a renowned BPO/Customer Care company, is seeking dedicated individuals to join our team as Customer Care Executives in Bengaluru. As a Customer Care Executive, you will...

  • Telecalling at Mill Trade

    4 weeks ago

    Bengaluru, Karnataka, India Mill Trade Limited Full time

    Job Requirements Job Title: Customer Care ExecutiveCompany Name: Mill Trade LimitedLocation: Bengaluru, KarnatakaSalary: Per monthEmployment Type: Full TimeJob Description:Mill Trade Limited, a renowned BPO/Customer Care company, is seeking dedicated individuals to join our team as Customer Care Executives in Bengaluru. As a Customer Care Executive, you will...

  • Trade Support Lead

    2 weeks ago

    Bengaluru, Karnataka, India Millennium Management Full time

    Trade Support Lead Who We Are Millennium Management is a global investment management firm founded in 1989 that manages approximately $65 billion in assets. Millennium has more than 2,300 employees with offices in the United States, Europe and Asia. Over the last 25+ years, our mission has remained constant: to deliver the alternative investment industry's...