IT Service Desk Support Specialist

Job Description IT Operations Analyst – Chesapeake, VA (hybrid on/off site) This role involves analyzing and driving activities for timely completion on the Help Desk team, handling a range of efforts from minor tasks to large-scale migrations and deployments. Experience: 1 to 3 years of IT Help desk experience 1 to 3 years of experience within large...

Role IT Support SpecialistLocation India, Remote (Work from anywhere in India)Minimum Qualification B. Tech. (or equivalent) from an accredited institutionIndicative Experience 5+ yearsDomain Preferably life-sciences / pharmaCustomer Profile Captive research and development pods for a $ 500 million group of pharma data research companies that help patients...

Job DescriptionThe Right Individual:The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Software Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients.Key...

Service Desk AnalystNew YorkNY12MonthsJob Description:TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III). Provide support...

Position Title: ​Customer Support Specialist ​Department: ​50300​ Reports To: ​Client Services Manager​FLSA:​Non-exempt​ Job Family: ​Administrative ​EEOC:​- Administrative Support Workers​Position Summary:The Paymode-X Customer Support Specialist position is a full-time permanent position. The majority of the Customer Support...

Job Title: Ticket CoordinatorLocation: MohaliFull/Part Time: Full-TimeRegular/Temporary: RegularJob Summary:The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of experience in a...

Job ResponsibilitiesSuccess Criteria: Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs Resolve Incidents, Service Requests, and other tasks within their deadlines. Good relationship with business partners and co-workers.Show strong performance and development in all planned objectivesKey Tasks & Responsibilities: Receive, register, and...

Service Desk AnalystResponsibilities:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins3. Identify and escalate tickets requiring urgent...

Manage the Technical service desk team and evaluate performanceEnsure customer service is timely and accurate on a daily basisRecruit, train and support help desk representatives and techniciansSet specific customer service standardsContribute to improving customer support by actively responding to queries and handling complaints.Establish best practices...

Job DescriptionThis is a remote position.Philippine-based Filipino Applicants Only.SHIFT TIMES:4am to 1pm Philippine time, Monday to FridayOR6am to 3pm Philippine time, Monday to FridayWith a rotational days offAs aL1 Service Desk Engineer (SDE)you're required to act as a central point of contact within the Managed Service Desk, providing assistance to...

Job DescriptionThis is a remote position.This candidate will work either: Sat – Tues - Sat and Sun hours are 7am – 7pm and Mon and Tues hours are 7am to 4pm so it's a 40 hour week OR Wed – Sat - Wed and Saturday hours are 7am to 7pm and Thurs and Fri hours are 8am to 4pm so it's a 40 hour week.The DIT Service Desk is the 24×7x365 single point of...

Service Desk AnalystResponsibilities:As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concernsDiagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-insIdentify and escalate tickets requiring urgent attention...

Job DescriptionABOUT THE ROLEProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking full time Information Technology Tier I Support Specialist candidates to join our team in support of the US Navy's research mission. This position will provide Tier I Helpdesk...

Job Role: Service Desk AgentExperience Range: 1 to 5 YearsLocation: Noida Provide Level 1 support for all in scope services. Act as a single point of contact (SPOC) for all user requests, and resolve issues on first call, or route to the appropriate resolving support group. Perform active case management and be accountable for endtoend delivery of requests...

Job DescriptionHelp Desk Analyst - Norfolk, VA (Onsite)DescriptionThe Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints, provide appropriate...

Job Title: Service Desk Operations AnalystCompany: ConfidentialJob Summary:Responsible for troubleshooting technical issues and providing support for employees through route triage and service request management.Support on premise analysts by providing back-office services.Job Description:Receive, prioritize, and route support requests to work queues.Follow...

Job DescriptionDesktop Support Level II - Newport News, VA (Onsite)Objective:This position is also responsible for responding to escalated support issues and delegating tasks, particularly related to general desktop, hardware, and printer support. You will manage systems and processes that impact end-user technology and serve as a resource for other IT...

Job SummaryMinimum 2 years of experience in Service desk providing support for desktop, Laptop & network includes hardware & software.Timely escalates the issue to the next level or the team leader.Adhere to all the applicable process & policy defined by the company & the SLA. Analyze the calls attended & which are violated; work on the improvement plan...

Job DescriptionPer importante azienda vicentina operante nel settore della consulenza su infrastrutture ICT ricerchiamo unService Desk Manager (Responsabile HD)che avrà la responsabilità della gestione del servizio di HD dell'azienda stessa.In modo particolare si occuperà di:Gestione servizi clienti (helpdesk, monitoraggio, reporting, manutenzioni...