Service Desk Analyst

Service Desk AnalystResponsibilities:1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins3. Identify and escalate tickets requiring urgent...

Job Title: Service Desk Operations AnalystCompany: ConfidentialJob Summary:Responsible for troubleshooting technical issues and providing support for employees through route triage and service request management.Support on premise analysts by providing back-office services.Job Description:Receive, prioritize, and route support requests to work queues.Follow...

Service Desk AnalystResponsibilities:As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concernsDiagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-insIdentify and escalate tickets requiring urgent attention...

OverviewThe purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients.Key...

Job Purpose:The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficiently as possible or escalating, if necessary, while maintaining a high...

Role: System AnalystLocation: BangaloreSchedule: 12-9 PMWorking Model: HybridIntro:We are currently seeking a talented individual to join us in the role of System Analyst for NavOne/Business Central. In this crucial position, you will take charge of managing service desk tickets, addressing bugs, and resolving performance issues to ensure seamless...

Service Desk AnalystNew YorkNY12MonthsJob Description:TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III). Provide support...

WHAT YOU'LL DOThe Service Desk Analyst/Associate will primarily be the first point of contact for internal & external users facing issues or inquiries related to Procurement and Payables. The primary goal will be to resolve issues efficiently, contribute to improving our procurement processes, and ensure the smooth operation of payable activities. This role...

WHAT YOU'LL DOThe Service Desk Analyst/Associate will primarily be the first point of contact for internal & external users facing issues or inquiries related to Procurement and Payables. The primary goal will be to resolve issues efficiently, contribute to improving our procurement processes, and ensure the smooth operation of payable activities. This role...

Job DescriptionThis is a remote position.This candidate will work either: Sat – Tues - Sat and Sun hours are 7am – 7pm and Mon and Tues hours are 7am to 4pm so it's a 40 hour week OR Wed – Sat - Wed and Saturday hours are 7am to 7pm and Thurs and Fri hours are 8am to 4pm so it's a 40 hour week.The DIT Service Desk is the 24×7x365 single point of...

Job DescriptionHelp Desk Analyst - Norfolk, VA (Onsite)DescriptionThe Help Desk Analyst will provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Handle customer complaints, provide appropriate...

Job Purpose:The ETS (Enterprise Technology Services) Level 2 Service Desk Analyst role is crucial in providing technical support and assistance to the diverse range of FCTG staff. The core responsibility of this role is to resolve technical issues and fulfil service requests as efficientlyas possible or escalating, if necessary, while maintaining a high...

Associate, Technology Service Desk/On-Site Support Analyst IIServiceNow Administrator roleBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody...

Job DescriptionPer importante azienda vicentina operante nel settore della consulenza su infrastrutture ICT ricerchiamo unService Desk Manager (Responsabile HD)che avrà la responsabilità della gestione del servizio di HD dell'azienda stessa.In modo particolare si occuperà di:Gestione servizi clienti (helpdesk, monitoraggio, reporting, manutenzioni...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Job DescriptionThis is a remote position.Philippine-based Filipino Applicants Only.SHIFT TIMES:4am to 1pm Philippine time, Monday to FridayOR6am to 3pm Philippine time, Monday to FridayWith a rotational days offAs aL1 Service Desk Engineer (SDE)you're required to act as a central point of contact within the Managed Service Desk, providing assistance to...

Manage the Technical service desk team and evaluate performanceEnsure customer service is timely and accurate on a daily basisRecruit, train and support help desk representatives and techniciansSet specific customer service standardsContribute to improving customer support by actively responding to queries and handling complaints.Establish best practices...

Job Role: Service Desk AgentExperience Range: 1 to 5 YearsLocation: Noida Provide Level 1 support for all in scope services. Act as a single point of contact (SPOC) for all user requests, and resolve issues on first call, or route to the appropriate resolving support group. Perform active case management and be accountable for endtoend delivery of requests...

OverviewAssociate, Technology Service Desk/On-Site Support Analyst I (ServiceNow Administrator role)Bring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets,...