zoho developer/trainer

2 weeks ago

Kozhikode, Kerala, India Febno Technologies Full time
We are looking for a Zoho developer/Trainer to join our team. The Zoho Trainer will teach clients and staff how to use Zoho's software applications effectively. This role involves creating training materials, conducting training sessions, and providing support to ensure everyone can use Zoho tools efficiently.
Key Responsibilities:
  • Develop easy-to-understand training guides, presentations, and online resources.
  • Update training materials with the latest Zoho features and updates.
  • Lead in-person and online training sessions for clients and employees.
  • Offer individual coaching and support as needed.
  • Host workshops and webinars to teach Zoho applications.
  • Understand client needs and customize training programs to meet them.
  • Provide ongoing support to help clients use Zoho tools effectively.
  • Assist with any Zoho-related issues or questions.
  • Keep accurate records of training sessions and attendance.
  • Collect feedback to improve future training sessions.
Requirements
  • Proficient in Zoho CRM, Zoho Creator, Zoho Books, Zoho Projects, and other Zoho applications.
  • Ability to customize and integrate Zoho applications to fit business needs.
  • Experience with Zoho Analytics for reporting and data analysis.
  • Knowledge of Zoho Desk and Zoho SalesIQ for customer support.
  • Understanding of Zoho integrations with other software tools.
  • Basic knowledge of Deluge scripting for Zoho customizations.
  • Excellent communication and teaching skills.
  • Ability to create clear and helpful training materials.
  • Experience in delivering both in-person and online training.
  • Good problem-solving skills and customer service orientation.
  • Previous experience as a trainer or educator.
  • Certification in Zoho applications.
  • Experience with adult learning principles and instructional design.

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