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Executive - Sampling
2 weeks ago
EXECUTIVE - SAMPLING
Job Title :
EXECUTIVE - SAMPLING
Department:
Supply Chain - Sampling
Location:
Mumbai
IMCD Group, based in Rotterdam, the Netherlands, is a global market leader in the marketing, sales, and distribution of speciality chemicals and ingredients.
Its result-driven professionals provide market-focused solutions to suppliers and customers across EMEA, Americas and Asia-Pacific, offering comprehensive product portfolios ranging from home, industrial and institutional care, beauty and personal care, food and nutrition and pharmaceuticals to lubricants and energy, coatings and construction, advanced materials, and synthesis.
The IMCD Group realised revenues of EUR 4,443 million in 2023 with more than 4,736 employees in over 116 offices, 145 warehouses and 73 state-of-the-art laboratories across the globe.
IMCD's dedicated team of technical and commercial experts work in close partnership to tailor best-in-class solutions and provide value through expertise for around 60,000 customers and a diverse range of 7000+ world class suppliers.
IMCD shares are traded at Euronext, Amsterdam (IMCD).IMCD India
IMCD India, with its multicultural team, is a local reliable partner in sourcing, marketing, sales and distribution across the length and breadth of the country.
Purpose of Job
- To support the sales / marketing function and the customers with routine operations in sampling.
- Creating purchase orders in the system for sample transactions to suppliers and maintain records timely manners.
- Ensure clear communication, regular follow up with the supplier, proper documentation, getting goods cleared on time to support timely samples to customers.
- Resolving supplier and customer complaints amicably and ontime
- Reconciliation of system inventory with warehouse team on a monthly basis
- Ensure optimum inventory levels to strike a balance between the carrying costs and the stockout costs
- Exploring cost saving options for cost sheet components
- Coordinate all activities with multiple internal/ external stakeholders and ensure sample/ material reaches the warehouse on timely manner.
- Supply chain optimization focuses on improving efficiency, cutting costs, and speeding product delivery.
- Support and work on digital/ organisation initiatives proposed by global team.
- Responsible for import procedures and documentations for all local/ import samples.
- Support the country/group initiatives in the fields of finance and operations
Key Attributes
- Collaborate with product managers and supplier to support key operations.
- Timely closure of queries/ concerns raised by the customer about the ordered product thereby building enduring and trusting partnerships with customers.
- Team player with sound verbal/ written communication skills and a customer centric mindset
- Ambitious, selfmotivated, results driven, wellorganized and conscientious individual seeking a longterm association with the organization.
Key Stakeholders
- External: Suppliers, Customers, Clearing Forwarders and agents, Logistics Partners
- Internal: BU Head, Product Managers, Sales team, Tech/ Regulatory team
Reporting Structure
- Role Reports to: Manager
- Customer Support
- Positions that report into this role: None
Essential Qualifications
- Graduate in any discipline
- Working and data analysis of CRM
- Wellversed with ERP operations
- Wellversed with MS Office Suite (Word, Excel, Powerpoint)
Essential Experience
- 3+ years of relevant experience in sampling process.
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