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Customer Support Representative
2 weeks ago
Responsibilities:
- Overseeing the customer service process.
- Cold calling for creating tieups with new partners.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Conducting quality assurance surveys with customers and providing feedback to the
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment.
Requirements:
- A bachelor's degree in administration or related field
- Must be fluent in Hindi & English
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to resolve customer queries.
- Knowledge of CRM systems.
- Computer skills with a good hand at Excel and Docs
Experience Years
- Salary 1 Lac 50 Thousand To 2 Lac 25 Thousand P.A.
- Industry
- ITES / BPO / KPO / LPO / Customer Service
- Qualification
- Other Bachelor Degree
- Key Skills
- Microsoft Office Customer Support fluent in Hindi & English Excellent interpersonal written & oral communication skills resolve customer queries CRM systems Knowledge Computer skills ExcelAbout Company
Contact Person
- Gayathri
- Address 4 Laurel Lane
- Mobile +91XXXXXXXXXX
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