Learning Administrator

2 weeks ago

Mumbai, Maharashtra, India GP Strategies Corporation Full time

Summary:


As a Learning Administrator you are responsible supporting both Clients and GP teams with the successful organisation of Classes / Sessions that take place remotely or in person.

You will be accountable for all aspects of the Administration around the Class such as; Booking Instructors, Guest Speakers, Booking Venues / Facilitates both on and off premise, as well as all organising all Logistics to ensure the Class runs successfully (Print Materials, Catering, Kit etc.).


Essential Duties and Responsibilities

In relation to this specific role:

  • Support the annual scheduling process on contracts.
  • Schedule, publish courses and administer enrolments.
  • Own internal relationships and external vendors to arrange conference centres, hotels, trainers, print suppliers, catering and equipment.
  • Issue Joining Instructions to enrolled attendees.
  • Book accommodation for facilitators and participants, where required.
  • Ensure all Service Level Agreements are achieved.
  • Make suggestions of improvements to improve the services we provide.

We also expect all team member to:

  • To assist with SBU marketing activities as requested by the appropriate manager and to provide Subject Matter Expert (SME) support when necessary for identified business development opportunities.
  • To participate in the staff development programme within the framework of IIP and within the agreed individual staff development plan.
  • To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies and Procedures are adhered to within your area of responsibility and that any noncompliance is reported to your Manager.
  • To ensure that the Corporate Values of the Company are actively promoted and implemented at all times.
  • To support a culture that promotes teamwork and discourages divisiveness at all organisational levels.
  • To act in accordance with your confidentiality agreement with the company at all times.
  • To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times.
  • To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company.

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