IDC Sales Operations Analyst

1 week ago


Hyderabad, Telangana, India ServiceNow Full time
Job Description

Shift timings: 8:00 pm to 5:00 am IST – Required in Office (Hyderabad)

Aligned to the Service Provider Sales team, within the India Development Center (IDC), the Sales Operations Specialist will support the quote generation process, forecasting practices, advisement of the sales force in sales transactions and partner support. Responsibilities will include the following:

Responsibilities

  • Review and approve quotes and Order forms submitted by the Services Executive/Account Executive on the Dashboard and partners through the Partner Portal.
  • Create quote forms and Order forms with accuracy and aligned with SN policies.
  • Ensure all orders are approved within pricing and discount policies.
  • Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
  • Adhere to sales pricing, policies, and approval process
  • Interface to Deal Desk, Finance and Legal as needed (i.e. revenue recognition)
  • Interface with Order Management to ensure the accuracy of booked sales opportunities in the ServiceNow sales automation tool.
  • Support sales organization's requirement for Customer licensing compliance
  • Act as the first line support for Alliances & Channels sales team and Alliances & Channels partners in areas of training, onboarding and ongoing collaboration
  • Work in partnership with Alliances & Channels sales team on partner calls to ensure pricing policies and deal strategy are clearly understood
Qualifications
  • Bachelor's Degree
  • 2-4 years of proven experience in Sales Operations in a software sales organization
  • Organized, with excellent attention to detail and the ability to work in a fast-paced environment
  • Proficient in PPT, Word, and Excel
  • Experience with CRM and CPQ systems
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.



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