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IDC Sales Operations Analyst
3 months ago
Job DescriptionShift timings: 8:00 pm to 5:00 am IST – Required in Office (Hyderabad)Aligned to the Service Provider Sales team, within the India Development Center (IDC), the Sales Operations Specialist will support the quote generation process, forecasting practices, advisement of the sales force in sales transactions and partner support.
Responsibilities will include the following:
ResponsibilitiesReview and approve quotes and Order forms submitted by the Services Executive/Account Executive on the Dashboard and partners through the Partner Portal.
Create quote forms and Order forms with accuracy and aligned with SN policies.Ensure all orders are approved within pricing and discount policies.
Perform pipeline reviews and establish best practices and methodologies for forecast accuracyAdhere to sales pricing, policies, and approval processInterface to Deal Desk, Finance and Legal as needed (i.e. revenue recognition)Interface with Order Management to ensure the accuracy of booked sales opportunities in the ServiceNow sales automation tool.
Support sales organization's requirement for Customer licensing complianceAct as the first line support for Alliances & Channels sales team and Alliances & Channels partners in areas of training, onboarding and ongoing collaborationWork in partnership with Alliances & Channels sales team on partner calls to ensure pricing policies and deal strategy are clearly understood
QualificationsBachelor's Degree2-4 years of proven experience in Sales Operations in a software sales organizationOrganized, with excellent attention to detail and the ability to work in a fast-paced environmentProficient in PPT, Word, and ExcelExperience with CRM and CPQ systems
Additional InformationServiceNow is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work.Click here to learn about our work personas:
flexible, remote and required-in-office.
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Government for certain individuals.All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S.
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