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Digital Operations Specialist

3 months ago


India PMC Co., Ltd. Full time
Job Description

EN

Position Overview: The Digital Operations Specialist will bring e-commerce and other digital sales operations knowledge and experience to facilitate the development of work plans supporting our digital projects, and control their implementation across multiple channels (own websites, Amazon, Rakuten, Yahoo), working closely with the PMC Team members, our clients' digital teams and supporting 3rd party specialized agencies.

Key Responsibilities:

l Interface with PMC's and its clients' Teams to develop the digital strategies and work plans, supporting the overall business goals

l Manage / Support the SEO/SEA, the localization of websites and digital advertising (Google Ads, Meta Ads, Amazon Ads, etc.), digital campaigns, and the overall performance of the conversion funnel

l Define KPIs, put in place dashboards to control the successful implementation of digital work plans, devise timely corrective plans to optimize performance

l Help select, coordinate with, and control the external agencies

l Support digital marketing activities with insights for content creation, social media activities, and influencers

l Stay updated with industry trends and best practices, train colleagues, and upgrade internal tools and processes when necessary

Collaborate with cross-functional teams, including sales, product development, and customer service, to ensure alignment and consistency in strategy.

JP

ポジション概要: デジタルオペレーションスペシャリストは、デジタルセールスオペレーションの知識と経験を生かし、PMCチームメンバー、クライアントの社内デジタルチーム、外部の専門エージェンシーと密接に連携しながら、デジタル・プロジェクトをサポートするワークプランの開発を促進し、各チャネル(自社ウェブサイト、Amazon、楽天、Yahoo)での実装をコントロールします。

主な 業務:

l PMCおよびクライアントのチームと連携し、デジタル戦略および作業計画を策定し、全体的な事業目標をサポートする

l SEO/SEA、ウェブサイトのローカライズ、デジタル広告(Google Ads、Meta Ads、Amazon Adsなど)、デジタルキャンペーン、コンバージョンファネルの全体的なパフォーマンスを管理/サポートする

l KPIを定義し、ダッシュボードを設置し、デジタルワークプランの成功を管理し、パフォーマンスを最適化するためのタイムリーな修正プランを考案する

l 外部エージェンシーの選定、調整、管理をサポートする

l コンテンツ制作、ソーシャルメディア活動、インフルエンサーに関するインサイトでデジタルマーケティング活動をサポートする

l 業界のトレンドやベストプラクティスを常に把握し、同僚に情報共有し、必要に応じて社内のツールやプロセスをアップグレードする

営業、商品開発、カスタマーサービスを含む部門と横断的にチームと協力しながら、戦略の整合性と一貫性を確保して業務を遂行する
Requirements

EN

Qualifications:

l 3-5 years of experience in e-commerce operations, preferably in consumer products.

l Successful track record in managing websites and digital operations on online platforms such as Shopify or marketplaces such as Amazon, Rakuten, and Yahoo

l Excellent analytical, communication, creative, and organizational skills.

l Native or Fluent (JLPT N1) in Japanese and proficient in English

l A business/marketing degree will be advantageous

Ambition for growth with a Managerial potential

JP

応募資格:

l 3~5年のEコマースオペレーション経験(できればコンシューマー製品)

l オンラインプラットフォーム(特にアマゾン、楽天、ヤフー)におけるウェブサイトやデジタル業務の管理での成功実績

l 優れた分析力、円滑なコミュニケーション能力、創造力に長け、組織で協力的かつ効率的に業務を進められるスキル

l 日本語が母国語、もしくはJLPT N1レベル、およびビジネスレベルの英語

l ビジネス/マーケティングの学位を有していると有利

マネージャーとしての可能性を秘めた成長意欲のある方
Benefits

EN

What We Offer:

l Competitive salary and performance-based bonuses.

l Comprehensive benefits package.

l Professional growth and training opportunities.

l An inclusive work environment with work-life balance focus.


JP

弊社からのアピール:

l 競争力のある給与と成果に基づくボーナス

l 包括的な福利厚生パッケージ

l プロフェッショナルとしての成長とトレーニングの機会

l ワークライフバランスを重視した包括的な職場環境

Requirements
EN Qualifications: l 3-5 years of experience in e-commerce operations, preferably in consumer products. l Successful track record in managing websites and digital operations on online platforms such as Shopify or marketplaces such as Amazon, Rakuten, and Yahoo l Excellent analytical, communication, creative, and organizational skills. l Native or Fluent (JLPT N1) in Japanese and proficient in English l A business/marketing degree will be advantageous Ambition for growth with a Managerial potential JP 応募資格: l 3~5年のEコマースオペレーション経験(できればコンシューマー製品) l オンラインプラットフォーム(特にアマゾン、楽天、ヤフー)におけるウェブサイトやデジタル業務の管理での成功実績 l 優れた分析力、円滑なコミュニケーション能力、創造力に長け、組織で協力的かつ効率的に業務を進められるスキル l 日本語が母国語、もしくはJLPT N1レベル、およびビジネスレベルの英語 l ビジネス/マーケティングの学位を有していると有利 マネージャーとしての可能性を秘めた成長意欲のある方