Sales Engineer

2 weeks ago


Ludhiana, Punjab, India Saint-Gobain Full time

Key Responsibilities/ Accountabilities:

➢ Achieve sales target


• Achieve sales target in the assigned territory

➢ Business Development


• Identify new opportunities for conversion


• Convert the identified business opportunities


• Conduct trials – for all established products approved by Product management, report the status of the trial and close the loop for the same

➢ Dealer/Customer Management


• Be involved in customer initiatives & technical engagement (for selected accounts)


• Manage complaints:

o Understand the root cause of the problem & make a detailed investigation report in the complaint module.

o Closure of the complaint in all respects

o Implement/ Suggest corrective actions to avoid recurrence.


• Train the Dealers & DSE's – On the job training


• Train customers


• Co-ordinate for collection of statutory forms


• Maintain relations at all levels at customer's place

➢ Market Intelligence


• Gather information from market on:

o Competition activity o Market Mapping

o Gather Competition price information & reporting

➢ Management of Receivables


• Ensure Collections as per the credit policy


• Maintain the quality of receivables

➢ Reporting – Monthly, Visit


• Manage various sales reports through Customer Interface Management (CIM)

➢ Compliance


• Comply with competition laws


• Comply with SG India Code of conduct


• Implement Environment, Health and Safety (EHS) guidelines


• Comply with Statutory regulations.

Qualifications

● B.E/B.Tech in Mechanical Engineering

● 3 to 5 years of experience in Front Line Sales of Industrial Consumables like cutting tools, cutting fluids and welding electrodes.

● Strong convincing skills and have experience in industrial sales.

● Experience in Dealer/Customer/Channel Management Skills

● Strong communication and interpersonal skills


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