Lead Service System Designer

7 days ago


Bengaluru, Karnataka, India GE Healthcare Full time
Job Description SummaryAs a Lead Service System Designer for PCS (Patient Care Solutions) - Platform, you will define and drive service strategy & validation for platform programs.GE Healthcare is a global medical technology and digital solutions innovator. Join an organization where every voice matters and makes a difference in building a healthier world.Job DescriptionResponsibilitiesYour Day at GEHC:
  • Conceptualize and define ideal state for serviceability for PCS Platform programs
  • Coordinate service strategy for on-prem and cloud solutions
  • Work with PCS Product teams to ensure platform service roadmap meets their needs
  • Develop PCS Platform service roadmap, ensuring alignment with platform releases
  • Work with LSIs to align & implement service strategy and features
  • Ensure design integrity and progress through visible metrics
  • Prepare service strategy and sign off for each milestone
  • Collaborate with field service organizations for deployment readiness
  • Establish service scorecard to track service deliverables
  • Ensure end user and service persona training readiness
  • Work with third-party partners for service strategy and agreements
  • Sync up with engineering team and Program manager on progress and updates
Quality Specific Goals:
  • Comply with Quality Manual, policies, and regulations
  • Identify and report quality concerns and take corrective action
  • Drive compliance of Regulatory and Quality requirements
  • Identify and implement continuous improvement initiatives
  • Validate GxP relevant applications
  • Comply with change management instructions
Qualifications/Requirements
  • Bachelor's Degree in Computer Science or STEM Majors
  • Minimum 10 years of professional experience
  • Experienced in end-to-end product development and service engineering
  • Strong knowledge of engineering design principles and technologies
  • Experience in software programming for cloud/on-premise solutions
  • Demonstrated problem-solving skills
Desired
  • Excellent communication and influencing skills
  • Ability to lead small teams and initiatives
  • Design For Reliability (DFR) or Design For Service (DFS) experience
  • Hands-on serviceability feature knowledge
  • Experience with platforms and Agile teams
  • Experience in Service or Systems Engineering
Inclusion and DiversityGE Healthcare promotes Inclusion and Diversity. Employment decisions are based on merit without discrimination.Our total rewards aim to unlock ambitions by providing the necessary support to turn ideas into reality. Enjoy competitive salary and benefits in a culture of care, collaboration, and career opportunities.Additional InformationRelocation Assistance Provided: Yes

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