Walk-In For Major Incident Management Technology Support at Pune
2 weeks ago
Greeting from Infosys
BPM Ltd.,
You are kindly invited for the
Infosys
BPM:
:
Walk-In Drive on 7th 18th, June 2024 at Pune
Note:
Please carry copy of this posting to the venue and make sure you register and submit your application when attending the walk-in interview.
INTERVIEW DATE &
VENUE DETAILS:
:
:
Interview Date :
7th 18th, June 2024Interview Time:
9.30 AM to till 1:
00 PMInterview Venue -Taluka Mulshi Plot No. 1Phase 1 Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi.
Pune, Maharashtra 41105
NOTE:
No Candidate parking facility will be provided
JOB DESCRIPTION:
:
SKILL SET:
Major Incident Management
QUALIFICATION:
BE/B.TECH Graduates only
Job Description:
Proven experience in a MIM role
- Coordinate for Critical P1 incidents with appropriate stakeholders
- Highlight the incidents which may lose SLA in next 24 hours
- Highlight the aging and backlog tickets and work with stakeholders to resolve blocker
- Drive Service Improvements
- Audit incident data and process on quarterly basis
- Publish Incident trendsExcellent communicator with the ability to create high quality verbal and written summaries that are comprehensive, accurate and focused on business partner understanding and impact.
- ITIL V3/V4 certification is ideal but we are okay with ITIL skilled resources.
NOTE :
:
(2+ Years) of project experience is mandatory (excluding Bench & Training & Internships)
POINTERS TO
NOTE:
:
Please carry 2 set of updated CV(Hard Copy).Please carry Face Mask**.Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
REGARDS,INFOSYS
BPM - RECRUITMENT TEAM
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