Process Analyst

1 week ago


Mumbai, Maharashtra, India Percipere Full time

Location: Mumbai

About us: Founded in 2017 in the UK, Percipere is a rapidly growing Premier Process Integrator specializing in ERP and Process re-engineering projects with esteemed clients across Europe, Americas, Middle East, and India. With ambitious growth plans in the APAC market, this position will play a crucial role in achieving these targets.

RESPONSIBILITIES:

  • Work closely with the team and clients to analyze business requirements, process deviations, and pain points utilizing process mining technology.
  • Conduct research to gain insights and identify areas for process enhancement and automation, validating improvement opportunities and potential impacts.
  • Understanding of critical customer processes such as Order to Cash, Procure to Pay, Account Receivable, Account Payable, etc.
  • Analyze data sources, requirements, and schemas, extracting, transforming, and loading data into process mining software based on business needs.
  • Participate in benchmarking KPIs and SLAs, analyzing business-specific KPIs/SLAs.
  • Present analysis findings and recommendations clearly and influentially to colleagues, stakeholders, and leadership.
  • Conduct or coordinate user acceptance testing to ensure product functionality meets business requirements before release.
  • Research key advancements in process mining and suggest innovative features for product enhancement.
  • Design, document, and communicate new functionalities to the development team and others.

Requirements:

  • 3-5 years of Process mining experience.
  • Bachelor's degree in computer science, information technology, information systems, or related field; Master's degree preferred.
  • Proficiency in Process Mining, Data Analytics, and Data Mining.
  • Minimum 1 year of SQL and Data Modeling experience.
  • Preferred experience in Process mining tools like Signavio, Mavim, QPR, Celonis, UiPath.
  • Experience with BI tools such as Power BI, Tableau, etc. is advantageous.
  • Ability to understand and implement customer requirements.
  • Strong analytical and problems-solving skills.
  • Excellent communication skills with the capacity to collaborate with business and technology stakeholders.


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