IT Support Engineer

2 weeks ago


India ATech Full time
Role: IT Support Engineer

This job is open for multiple locations across India.

Job Description:

Primary Responsibilities:
  • Handle daily technical support activities on desktop support, data network, and server management.
  • Manage LANs, WANs, network segments, Internet, and intranet systems.
  • Conduct network assessment, IT Audits, and VAPT.
  • Ensure system efficiency and fulfill hardware, software, and networking requirements of staff members.
  • Perform computer assembling, fitting, repair, and troubleshooting.
  • Execute hardware upgrades, RAM upgrades, and hard disk upgrades.
  • Install Windows 10 and other software as needed.
  • Manage hardware inventory and arrangement.
  • Perform regular cleaning and maintenance of computers.
  • Conduct monthly cleanup of Windows operating systems on all laptops/computers.
  • Troubleshoot user-reported problems and make recommendations for upgrades.
  • Ensure network and system security, including Symantec antivirus administration.
  • Monitor networks for security and availability, evaluating and enhancing system performance.
  • Identify user needs and manage user account administration in Active Directory.
  • Maintain network integrity, server deployment, and security protocols.
  • Install and configure new IT equipment, design and deploy networks, assign network addresses and routing protocols, and configure directory services authentication.
  • Maintain network facilities on individual machines and servers, administering a variety of hardware and software.
  • Experience in alert monitoring tools like Nagios, Spice Works, etc.
  • Manage Avaya gateway configurations and VMs through Vcentre.

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