Tts Nam Operation Officer

2 weeks ago


Mumbai, Maharashtra, India Citi Full time
Business/ Department_

  • Objectives:_
  • Core Responsibilities:_
  • Team Management / Team member role
  • Risk and Control
  • Revenue and Cost management
  • Migration and Project management
  • DaytoDay Responsibilities:_

1. Processing standard
a. Processing of day to day transactions as per local operating procedures.

b. Delivers as per Service Level Agreement at all times. Ensure service quality is maintained

c. Understand customer requirements.

d. Meet required productivity metrics set for the team

e. Ensure tracking, accurate and timely resolutions of issues and exception raised

f. Client escalations / Client inquiries are investigated and responded appropriately

2. Risk and Control
a. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

b. Assist unit for audit preparation and necessary actions for clean audit results

3. Migration and Project management
a. Support/ participate in new/ongoing projects/migrations and ensure smooth cut over with minimized risks - internal and external

b. Assist in developing and maintaining training database, training materials, and trackers for the migration

c. Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery

d. Participate in cross functional projects at unit level

4. Revenue and Cost management
a. Give suggestions or participate in process improvements and cost improvement initiatives

5. Team Management
a. Ensure the team provides the best productivity to meet SLA targets

b. Motivate the team towards the business objective

c. Maintain team's performance metrics to track defects, productivity.

Functional Responsibilities

1.

2.

3.

  • Financial/ Budgetary:_
- (TBD)_

  • Individual Contributor (IC)/Managerial_
- (TBD)_

  • Key Deliverables:_
1.

2.

3.

  • Percentage of Travel:_
No Yes, 10% of the Time Yes, 25% of the Time

Yes, 50% of the Time Yes, 75% of the Time Yes, 100% of the Time

  • Relocation:_
  • Other:_
Required

Preferred

  • Education:_
Bachelor Degree (commerce/science stream preferred)

OR

Master Degree (preferably Finance)

  • Experience:_
Bachelor Degree - Min 6+ years in Trade Services / Trade Finance

OR

Master Degree (preferably Finance) - 3+ years of experience (Trade Operations/ Services).

  • Certifications:_
CDCS Certification

  • Skills:_

Core:

  • Ability to execute and exceed both internal and customer expectations in a team-oriented Operations environment
  • Ability to work as a team with offsite partners.
  • Consistent ability to adapt to process changes quickly and accurately.
  • Strong attention to detail is required to ensure the data privacy of our client information
  • Strong team management skills
  • Working knowledge of UCP, ISBP, URR, ISP, URDG, Trade Services Products, Trade Finance Products.

Functional:

  • SBLC Handling (Issuance / Advising / Payments)
2.

Competencies:

  • Information must be expressed coherently and accurately to key people in a timely manner.
  • Confidence, self-motivation and plenty of initiative
  • Strong sense of ownership and accountability for work
  • Ability to build working relationships with stakeholders
  • Good oral and written communication skills
  • Ability to work in team environment
Enthusiasm and strong desire to work in operations

  • Other:_
Clear Oral and Written Communication, Good Knowledge in Excel, PowerPoint

-
Job Family Group:

Operations - Transaction Services

-
Job Family:

Cash Management

-
Time Type:

Full time

  • Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "
EEO is the Law" poster. View the
EEO is the Law Supplement.

View the
EEO Policy Statement.

View the **Pay Transparency Posting

  • Mumbai, Maharashtra, India Citi Full time

    ROLE & RESPONSIBILITIES Business/ Department_ Objectives:_Team is responsible for providing Trade processing support for North America, Canada and LatAm countries. Core Responsibilities:_Team Management roleRisk and ControlRevenue and Cost managementMigration and Project management DaytoDay Responsibilities:_1. Essential functions and Responsibilitiesa....


  • Mumbai, Maharashtra, India Citi Full time

    Business/ Department_ Objectives:_ Core Responsibilities:_1. Essential functions and Responsibilities> To handle a team of 3-5 members.> Authorizing transactions relating to Trade Services & Finance> Review, analysis and implementation of control measures to prevent, financial, reputational andoperational risks> Monitor various queues for incoming...


  • Mumbai, Maharashtra, India Citi Full time

    Business/Department Objectives: Team is responsible for providing Trade processing support for North America and Canada. The team will be required to handle products like Supplier Finance, Receivable Financing, Risk Distribution and Payments.Core Responsibilities: Ensure effective, robust and proactive handling of the Americas and Canada Operations Trade...

  • Tts Nam Operations

    2 weeks ago


    Mumbai, Maharashtra, India Citi Full time

    ROLE & RESPONSIBILITIES Business/ Department_ Objectives:_Team is responsible for providing Trade processing support for North America, Canada and LatAm countries. Core Responsibilities:_Senior Team Member roleBasic Banking functions.Risk and ControlsSupport/ participate in new projects/migrations and ensure smooth cut over with minimized risks - internal...


  • Mumbai, Maharashtra, India Citi Full time

    This role will be supporting North America Business and it will require to be working according to NAM hours. Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services Drive Root Cause Analysis (RCA) post restoration of service Design testing approaches, complex processes,...

  • TTS NAM Ops AVP C12

    2 weeks ago


    Mumbai, Maharashtra, India Citi Full time

    The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently...

  • TTS NAM Ops AVP C12

    2 weeks ago


    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently...

  • TTS NAM Ops AVP C12

    2 weeks ago


    Mumbai, Maharashtra, India 12542 Citicorp Services India Private Limited Full time

    The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently...


  • Mumbai, Maharashtra, India Citi Full time

    The Business Associate is an individual contributor responsible for the overall administrative activities of a business. These tasks include managing Headcount, Financial, Key Metrics, etc. and may also include contribution to external audits, business continuity activities or addressing regulatory issues. The Business Associate may assist in other...

  • Logistics Officer

    2 weeks ago


    Mumbai, Maharashtra, India Corporate Resources Full time

    Job Description Follow ups for timely availability of orders, pricing and offtake plan for the day Processing of indents for planning loads from relevant Gantries, Silos, Yard etc. Posting of proof of deliveries Induction of TTs Routine inspection of TTs Creation of vehicle master including updation of changes Industry FMCG / Foods / Beverage ...

  • Terminal Coordinator

    2 weeks ago


    Navi Mumbai, Maharashtra, India Reliance Industries Full time

    Posted Date:02 May 2023Function/Business Area:Refining & MarketingLocation:Navi MumbaiResponsibilities:Overall responsibility of company assets including safe custody of product in hired terminal. To ensure Petroleum product is unloaded, received, stored and distributed as per terms of the agreement with the terminal operator by following HSSE, CAR Series,...

  • Ops Sup Supervisor

    2 weeks ago


    Mumbai, Maharashtra, India Citi Full time

    The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with...


  • Mumbai, Maharashtra, India Abbott Full time

    Place in Organisation The KAM reports to the NAM MT (EPD). He/She works in tandem with other functions viz. Sales, Finance, Legal, Supply Chain, Marketing & Brands. He/she would assist the NAM of MT in handling the account portfolio. He/she can also independently manage some smaller chains or alternatively verticals in big chains. Role &...


  • Mumbai, Maharashtra, India Citi Full time

    Responsibilities: Responsible for the overall direction, coordination, implementation, execution, control and completion of specified projects ensuring consistency with Citi project management governance. Manages people managers, including responsibility for the alignment of Organizational objectives and individual development plans. Project manages...


  • Mumbai, Maharashtra, India Citi Full time

    The Control Officer is expected to work with operations unit from respective LOBs under TTS client operations at CSIPL to fulfill compliance obligations on Governance control requirement for the unit. The incumbent should have excellent communication skills to get the requirements completed on time, often liaising within Units/LOBs. Necessitates a degree of...


  • Mumbai, Maharashtra, India Citi Full time

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and...


  • Mumbai, Maharashtra, India MNR Solutions Private Limited Full time

    "An amazing job opportunity inside - Actively Hiring for Back Office Operations"Role :Back Office OperationsExperience :1+yearsLocation: Mumbai (Andheri East)Mode: Work from office (6 days)Notice Period :Immediate Joiners / Currently servingMandatory Skills : Back office, Upload of documents, Query handling, Conditional formatting & VLOOKUP (intermediate),...


  • Mumbai, Maharashtra, India WENS Force WBIS Pvt. Ltd. Full time

    Job DescriptionWe are looking for someone who thrives in a fast-paced environment and is passionate about running executive office operations. If this sounds like you, we want to hear from youOpen for freshers and experienced candidates in South Mumbai for in-office job.Our office is located in Fort Mumbai, opposite CSMT.We seek an experienced Office...


  • Mumbai, Maharashtra, India Pfizer Full time

    The Payor Business Manager is responsible for identifying untapped business opportunities across Region in Govt. Institutes, drive KOL advocacy and recommendation for Oncology brands and maximize the business opportunity for existing Oncology brands for Pfizer India. The role holder is responsible for managing the identified Govt. accounts including...


  • Mumbai, Maharashtra, India SUN PHARMA Full time

    Designation: Manager/ Senior Manager Job Grade: G10/ G9B/ G9A Function: HR Sub Function: Total Rewards & Performance Management No. of direct reports if any : 0 to 1 Location: Mumbai Job Summary Lead Total Rewards and Performance Management activities for North America Markets. Job role includes implementation of...