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Executive - Tower Control - Express Logistics

3 months ago

Mumbai, Maharashtra, India DP World Full time

Position

Executive - Network Control Centre

Department:

  • Express Business, Operations

Location:

  • Mumbai

Band:

  • 2
**Reports to
- **Manager
  • Network Operation

ROLES & RESPONSIBILITIES

Key responsibilities

  • Tracking of Network vehicles / Train with the help of ERP & Tracking portal module.
  • Timely recording/reporting & announcement of exceptions (including announcement to All India) which has Service impact across the country.
  • Provide information and inputs based on the exceptions noticed and work towards corrective action plan.
  • Conduct timely coordination with locations (Operation/Fleet/Security) for recovery of vehicle in the event of a vehicle Breakdown/Accident or in other exceptions.
  • Generate and announce exceptions in the system for other reasons such as political affairs or natural calamities that can occur in network runs.
  • Prepare timely MIS updates of performance against defined network parameters and frequency of exceptions such as accidents, break downs, other delay's etc.
  • Performance monitoring of vendors based on the transit time safety & security of shipments to be built for ongoing analysis and improvement.
  • Maintains network timeliness by generating MIS of schedule departure/arrival of vehicle.
  • Conduct timely follow up with locations and vendors to obtain status of arrival / departure of network vehicles.
  • Coordination with vendors/All India operations for integration of GPS with tracking portal.
  • Coordination with vendors for route performance along with improvement and maintain the related MIS.
  • Coordination between FIN team and vendor for their seamless payment and timely placement of network route vehicles

UALI QUALIFICATIONS & COMPETENCIES
FI

  • Any graduate with 2+ years of experience in operations and process excellence.
  • Comprehensive and possessing analytical Skills
  • Exposure to operations planning.
  • Tech savvy, Problem solving, datadriven decisionmaking through the stakeholders.
  • Team Building and Employee Engagement Capability.
  • Adaptability towards change management.
  • Stakeholder Management.