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customer service specialist i

3 months ago


Bengaluru, Karnataka, India TE Connectivity Full time

Job Overview

  • Support Enterprise to drive Customer Growth and Experience
  • Enable Distribution Channel business unit for easy business with TE partners
  • 400+ employees providing global service to Customers and Distributors

Be the face and voice of TE Connectivity to boost company growth through Exceptional Customer Experience. Make interactions memorable, foster deeper relationships, deliver value to partners, and identify new business opportunities.

Ideal Candidate Profile

  • Deliver extraordinary customer experience to Distribution partners
  • Build relationships to generate revenue through daily tasks
  • Handle Special Price Requests
  • Communicate with Distributors via various channels for real-time assistance
  • Collaborate with internal support areas to resolve inquiries
  • Nurture revenue streams by working with pricing
  • Participate in meetings to understand top priorities for assigned Distributor
  • Work independently and collaboratively for success

Skills and Experience

Education:

Bachelor's technical or business degree preferred, or equivalent experience

Skills:

  • Demonstrates problem-solving, influencing abilities, and effective feedback provision
  • Strong verbal, written, and presentation skills
  • Consultative selling experience desired
  • Relevant product or industry experience a plus

Competencies

  • Building Effective Teams
  • Managing and Measuring Work
  • Motivating Others
  • SET: Strategy, Execution, Talent (for managers)
  • Values: Integrity, Accountability, Inclusion, Innovation, Teamwork