Invoicing Agent
2 weeks ago
Location:
Gurgaon
Exp:
2 Years
Area of Responsibility:
- BackOffice activity to cover invoicing and billing queries
- Ensure that invoicing is processed accurately and to expected timelines
- Ensure that the SLA on billing query resolution is achieved and maintained
- Liaise with tech support for error resolution & system improvement
- Ensure all travel tickets are invoiced daily
- Undertake manual invoicing & credit notes where required
- Perform billing administration tasks where required
- Maintain and ensure the accuracy of customer invoicing
- With assistance from the setup team identify, investigate, and resolve any issues around customer parameters preventing invoicing
- Decrease the turnaroundtime taken to render invoices to customers through process improvements
- Raise, highlight Invoicing bugs, issues with tech support for error resolution & system improvement
- Ability and diligence to follow processes through to conclusion
- Strong time management skills
- Ability to organize and prioritize effectively
- Strong integrity
- MS office Proficiency
- Travel industry experience preferable
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