Application Support Engineer

1 week ago


Chennai, Tamil Nadu, India Chargebee Full time

Summary:
Advanced Solution Engineer acts as the Product SME for all the customer facing teams.

The primary responsibility is to troubleshoot complex product issues and file JIRAs which need Product/Engineering expertise.

Responsibilities:

As an Advanced Solution engineer, you will perform the below activities: Troubleshoot issues which the customer facing teams are unable to solve.

Assist implementation team on issues impeding the customer onboarding Triage the High Severity/Priority incidents to bring it for closure.

Identify & fix the gap in the existing solutions and documentation.

Create knowledge articles to help the front-line teams.

Should support 24/7 rotational shifts.

Technical Capabilities:3+ years of experience on Java based Application/Product support.

Debug the code in below technologies/programming languages: HTML 5, CSS, any JS Framework, Java, J2 EE, Rest APIs, SQL.

Analyze the logs in any of the logging tools(Splunk, Elastic Search).

Knowledge on any of the APM tools like Newrelic, Datadog.

Good communication skills.

Good to have:2+ years of development experience is an advantage.


Experience on Saa S based product support is an advantage.2+ years of experience in supporting Accounting Integrations like Net Suite & Xero or CRM integrations like Salaesforce & Hubspot.



  • Chennai, Tamil Nadu, India Presidio Full time

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREATPresidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators, and innovators who make real, lasting change in the marketplace via...


  • Chennai, Tamil Nadu, India Presidio Full time

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators, and innovators who make real, lasting change in the...


  • Chennai, Tamil Nadu, India Quess Full time

    About the JobLooking for a talented Application Support Engineer to join our team at Quess IT Staffing!About the CompanyAt Quess IT Staffing, we have been leading the way in IT staffing for over 20 years, placing skilled IT professionals in 300+ companies. Our team of 10,000+ associates spread across 80+ cities are experts in more than 500 technological...


  • Chennai, Tamil Nadu, India Chargebee Full time

    Job Title: Skilled Solution Engineer Needed!Company: Join our team and be part of a leading company in need of your expertise.Role Overview:Are you a problem-solver with strong technical skills? We are looking for an Advanced Solution Engineer to serve as the go-to Product Subject Matter Expert (SME) for our customer-facing teams. Your main duty will involve...


  • Chennai, Tamil Nadu, India Quess Full time

    About Us "Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...


  • Chennai, Tamil Nadu, India LTIMindtree Full time

    Role : Application Support Engineer - PHPHiring Location : Preference is Chennai if not then Mumbai/Pune/BengaluruAny other details like shifts or other requirements? Second Shift 2:30 PM to 11:00 PM IST (Mon Fri)Grade looking for: 4-8 yearsNotice Period details : 30-45 DaysWill there be a Client Round:YesMandatory Technical Skills:PHP, MySQL, LinuxNice to...


  • Chennai, Tamil Nadu, India DTCC Full time

    Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and...


  • Chennai, Tamil Nadu, India DTCC Full time

    Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills...


  • Chennai, Tamil Nadu, India DTCC Full time

    Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills...

  • Application Support

    1 week ago


    Chennai, Tamil Nadu, India Virtusa Full time

    Application Support - CREQ187446 DescriptionJOB DESCRIPTIONSkill-Application SupportExperience: 5-7YrsRole:T3Responsibilities:Required Skills: Strong communication skills.Java, SQL, UNIX, DevOps concepts. Should be familiar with Application support kind of role, should have worked with multi-vendor set up, business users etcJob Description:Responsibilities:...

  • Application Support

    1 week ago


    Chennai, Tamil Nadu, India Virtusa Full time

    Application Support - CREQ187446 Description JOB DESCRIPTION Skill-Application Support Experience: 5-7Yrs Ro le: T3 Responsibilities: Required Skills: Strong communication skills. Java, SQL, UNIX, DevOps concepts. Should be familiar with Application support kind of role, should have worked with multi-vendor set up, business users etc ...

  • Application Support

    3 weeks ago


    Chennai, Tamil Nadu, India timesjobs Full time

    Application SupportLocation: ChennaiRole Definition:Responsible for ensuring the smooth operation and functionality of clients application. The primary role is to provide technical assistance, troubleshoot issues, and maintain application to minimize downtime.Key Responsibilities:Provide L1 support to global users.Classification of reported incidents, taking...

  • Application Support

    2 months ago


    Chennai, Tamil Nadu, India timesjobs Full time

    Application SupportLocation: ChennaiRole Definition:Responsible for ensuring the smooth operation and functionality of clients application. The primary role is to provide technical assistance, troubleshoot issues, and maintain application to minimize downtime.Key Responsibilities:Provide L1 support to global users.Classification of reported incidents, taking...

  • Application Support

    1 week ago


    Chennai, Tamil Nadu, India Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0% Application Support - Unix,Windows,SQL -24 /7 Rotational Shifts Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most...

  • Application Support

    1 week ago


    Chennai, Tamil Nadu, India FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0% Application Support - Unix,Windows,SQL -24 /7 Rotational Shifts Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    Are you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence by creating and enhancing tools, applications, and scripts to streamline application engineers' and operations' workflows, thus resolving operational challenges effectively? If so, we have the perfect job for youThe Books Shopping Experience...


  • Chennai, Tamil Nadu, India Cognizant Full time

    Azure Cloud Engineer with Application Support expertise Technical Skill Expectation: Expertise in Application Support knowledge Expertise in supporting and managing Cloud Infrastructure (Azure PaaS) Power Shell Scripting knowledge Good understanding of API, Web Services, Disaster Recovery, High Availability, Fail Over and Redundancy, Virtualization,...


  • Chennai, Tamil Nadu, India Cognizant Full time

    Azure Cloud Engineer with Application Support expertise Technical Skill Expectation: Expertise in Application Support knowledge Expertise in supporting and managing Cloud Infrastructure (Azure PaaS) Power Shell Scripting knowledge Good understanding of API, Web Services, Disaster Recovery, High Availability, Fail Over and Redundancy, Virtualization,...


  • Chennai, Tamil Nadu, India Citi Full time

    The Applications Support Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise....


  • Chennai, Tamil Nadu, India Omron Industrial Automation India Full time

    In the capacity ofEngineer/Sr. Engineer-Applicationyou will be responsible for providing feasibility study, evaluation, programming, commissioning, and technical support for the applications at the customer end to strengthen OMRON brand value.Job Responsivities:1.Pre SalesCustomer Visit for detailed application study (Pre-Sales) with Sales/System Integrator...