Optometrists - Retail Store (Freshers/mid-level)

1 week ago


Remote, India ConnectIN Jobs Global Full time

Key Responsibilities:
Commitment to Customer Satisfaction - Always putting the customers' needs first. - Conducting competent and knowledgeable eye test. - Greeting customers immediately when they enter store. Shows urgency in providing service to customers and satisfying their needs friendly and high customers' service oriented eye test. - Building a strong relationship with customers by engaging the customers by explaining the Eye Exam Process. - Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.

- Anticipating the problems before they occur and having a plan of action for them at store level Eye Test Quality Assurance and Sales - Examine eyes, using observation, and instruments, to determine visual acuity and perception, focus and coordination - Responsible for converting the prospective customers into actual customers.

- Ensure all customers receive accurate diagnosis and appropriate recommendations.

- Effective communication with all retail associates to ensure seamless customer experience Inventory Management - Having the basic understanding of the POS system to ensure transactions are properly and effectively processed - Working very closely with various departments in the organization till the product reaches the customer - Approaching customers and keeping the store neatly stacked to avoid shrinkage Security & Hygiene - Ensuring the store and the inventory is neat and clean at all times - Maintaining the necessary safety measures in ensuring the safety of the store and customers - Employees at store level, engaging in the customer experience need to be properly groomed and presentable to the customer.

Uniforms need to be neat and clean and pressed.

Competencies & Educational Qualifications:

  • Diploma/Degree/Post Graduate Degree holder in Optometry with minimum 03 years of relevant experience in the industry

Entrepreneurial thinking mindset:
Self-motivated and self-directed with an ability to think innovatively

People Management:
Ability to lead, manage & develop large teams in a fast paced environment

Passion for Results:
High degree of commitment with bias for execution excellence

Customer Focus:
Ability to design processes, systems & create an environment for enabling customer delight. Superior analytical, evaluative, and problemsolving abilities

Salary:
From ₹30,000.00 per month

Schedule:

  • Day shift

Experience:

  • Optometrist: 1 year (preferred)

Work Location:
Remote

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