Level 1.5 Service Desk Engineer

Job Title: Ticket Coordinator Location: Mohali Full/Part Time: Full-Time Regular/Temporary: Regular Job Summary: The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of...

Job Title: Ticket Coordinator Location: Mohali Full/Part Time: Full-Time Regular/Temporary: Regular Job Summary: The Service Desk Analyst will be responsible for providing first-line support to users, troubleshooting and resolving IT-related issues, and ensuring a high level of customer satisfaction. The ideal candidate will have 1.5 to 2 years of...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES:4am to 1pm Philippine time, Monday to FridayOR6am to 3pm Philippine time, Monday to FridayWith a rotational days off As a L1 Service Desk Engineer (SDE) you're required to act as a central point of contact within the Managed Service Desk, providing...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

Job Description This is a remote position. Philippine-based Filipino Applicants Only. SHIFT TIMES: 4am to 1pm Philippine time, Monday to Friday OR 6am to 3pm Philippine time, Monday to Friday With a rotational days off As a L1 Service Desk Engineer (SDE) you’re required to act as a central point of contact within the Managed...

Description : Experience and personal qualities:- 1-4 year experience in IT or similar customer support/service delivery role Excellent customer service skills with a high level of focus on quality Ability to communicate in a clear and professional manner Problem solving and analytical skills and ability to work under pressure ...

Job Summary Service Desk/ Help Desk Associate Exp - 1 + years Location - Bangalore / Noida Notice Period - Immediate to 15 days Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer...

The Level is a Mountain View, CA-based startup innovating in the Voice AI space. We are backed by top VCs, technologists from Silicon Valley and industry experts. We are on a mission to revolutionize the customer sales experience for businesses. We are innovating in speech AI, NLP and information retrieval systems to bring customers and businesses closer to...

Job Description About the Client: Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive...

Job SummaryService Desk/ Help Desk Associate Exp - 1 + yearsLocation - Bangalore / NoidaNotice Period - Immediate to 15 daysHelpdesk Associate at Grade-4 position in Service DeskMust be a Graduate.Good communication skills with 6+ months of international calling experienceGood comprehension & writing skillsMust possess excellent customer handling...

Welcome to Level AI - a Series B startup in Mountain View, CA, transforming the Customer Experience landscape with top-tier VC support and Silicon Valley expertise. Our mission : revolutionize customer sales experiences through cutting-edge speech AI, NLP/NLU, CV and information retrieval systems. Empowering contact center stakeholders with real-time...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients. Key...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with MUFG IT and perform first level technical support to all Users and Clients. Key...

Overview The purpose of this role is to be the first point of contact and provide resolutions on a range of IT enquiries, meeting or exceeding customer expectations and providing accurate resolutions and responses. Customer facing first point of connection with Link Group IT and perform first level technical support to all Users and Clients. Key...

Service Desk Analyst New YorkNY 12Months Job Description: TheService Desk Analyst EDP will serve as frontline level 1 IT supportfor the enterprise which includes seven hospital networks and thecorporate office. Monitor and answer the Service Desk phone emailmessage queues and autotriggered request queues during theirassigned tour (I II or III)....

Job Description Job Description: Efficiently triage incoming support requests and incidents.Prioritize and escalate issues based on severity and impact.Work collaboratively with Level 1 support to ensure a seamless support process.Perform detailed and accurate troubleshooting of hardware and software issues.Resolve technical problems within the established...

Job Description Job Description: Efficiently triage incoming support requests and incidents.Prioritize and escalate issues based on severity and impact.Work collaboratively with Level 1 support to ensure a seamless support process.Perform detailed and accurate troubleshooting of hardware and software issues.Resolve technical problems within the established...

Job Description The L2 -L3 Service Desk Engineer's responsibilities include resolving customer queries, recommending solutions, and guiding users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. You’ll be required to maintain up-to-date knowledge of...

Job Description About the Client: Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive...

SERVICE DESK MANAGER | COIMBATORE | PRODUCT CUSTOMER SUPPORT | UK/US/INDIA ROTATIONAL SHIFT Key Information: Location: Coimbatore, Tamil Nadu Workplace Type – Hybrid, with rotational shift (UK/US business hours) Reporting to: Head of Operations Experience level : 5 - 7years Primary skills: Effective communication (verbal/written), Ticketing tools...