Applications Engineer

1 week ago

Bengaluru, Karnataka, India PumpWorks Full time
Do you want to grow with us?

At

PumpWorks

/ A DXP Company we are

passionate

about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the

highest quality


of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit.

Throughout your career with DXP, we will

encourage

and

empower


you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success.

We aspire to be the

best solution


for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.


Under general supervision by the Technical Manager, this employee will provide daily support to the direct sales force, representatives, and customers in the areas of API-610 Pumps and other pump applications, proposal development and order processing/management.

Specifically, this includes review of API-610 pump specifications, proposal preparation, providing technical support to customers, interfacing with vendors, order processing and expediting.

Responsibilities of the Applications Engineer include, but are not limited to:Review customer inquiries and specifications - Using the company Intelliquip quotation platform & other tools, prepare comprehensive professional proposals in a timely mannerLog pump proposals into Sales Force and keep database currentFocus is on generating proposals for new PumpWorks 610 products and other industrial pumpsHandle customer telephone and email inquiries as they come inMeet proposal due dates and provide completed pump proposals per the requirements of the customer including completing customer datasheets & bid documentsInterface with outside vendors to solicit quotes for equipmentEffectively process API-610 pump orders and manage any issues that arise during the project executionFunction as a liaison between operations and the customer as neededBe available to participate in sales team calls as part of the development processAssist PumpWorks representatives and agents with pump selections and provide proposals to support their inquiriesProvide technical support to customers and sales team on product selection & applications dealing with API 610 pumps and industrial pumpsAttend pre-award meetings or technical discussions as requiredCoordinate and schedule internal order KOM's as necessaryEffectively communicate with the team on account status, activity and issuesFollow up and record activity on proposals to resellers with goal of turning API-610 pump proposals into ordersActively participates in discussions on pricing strategies with sales managementDevelop effective rapport with customer contactsContinually strive to increase API-610 pump specifications, pump configurations and API-610 pump designTravel international and domestic as required to support sales team in customer meetings

Qualifications of the

Applications Engineer

include, but are not limited to:Candidate must have 2-3 years of experience with API-610 pump proposal development and order processing/management associated with pumps and rotating equipmentCandidates having experience on tailoring proposals for high spec oil & gas end users as well as candidates having international experience will have added advantageTeam orientedStrong PC skills with Windows XP and Microsoft Office programsSelf-starter and highly motivatedGood organizational skillsAbility to juggle multiple tasksDemonstrate ability to establish relationships with customer baseExcellent communication skillsGood work ethic and positive attitude

Additional InformationPhysical Demand :
NoneWorking Conditions : Office EnvironmentLanguage : Fluent and clear English is mandatory for this positionTraining/Certifications : Any related to pumps, motors, couplings, mechanical seals knowledgeShift Time/Overtime : Not requiredTravel : OccasionalEducation : Bachelor of Technology, Bachelor of Engineering or Mechanical Engineering degree

PumpWorks

/ A DXP Company is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive, and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

PumpWorks

/ A DXP Company offers a comprehensive benefits package per company policy.

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