Training Services Coordination and Logistics Associate IV
1 week ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Has advanced and specialized expertise within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
Functional Knowledge
- Has developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
Business Expertise
- Understanding of how teams integrate and work best together to support the achievement of company goals.
Impact
- Impacts a team, by example, through the quality service and information provided
- Suggests work procedure and practice improvements to improve efficiency.
Leadership
- Serves as a team lead.
- May allocate work to team members.
- Provides subject matter guidance to junior team members.
Problem Solving
- Provides solutions to atypical problems with little or no precedent.
Interpersonal Skills
- Exchanges information and ideas effectively.
- Uses tact and diplomacy when dealing with others.
Responsibility Statements
- Directs and coaches training coordination and logistics support team in their day-to-day activities.
- Communicates directly with clients and training participants, including those that are higher profile.
- Single point of contact for client and training participant escalations on issues and concerns.
- Schedules and plans complex classroom facilities in support of classroom delivery and other events.
- Reserves and books classrooms and manages printing and shipping of materials.
- Schedules catering and requests classroom (AV) and (IS) setup based on class delivery requirements.
- Coordinates successful completion of Learning Management System (LMS) intake requests and updates.
- Coordinates and supports off-site training coordination and logistics activities for complex classroom delivery and high-profile conference events.
- Reviews and maintains ownership of all training coordination and logistics checklists ensuring classroom delivery quality.
- Functions as producer/manager for Virtual Instructor-Led Training (vILT).
- Performs other duties as assigned.
- Complies with all policies and standards.
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Noida, Uttar Pradesh, India Conduent Business Services India LLP Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Noida, Uttar Pradesh, India Conduent Business Services India LLP Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
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Noida, Uttar Pradesh, India CONDUENT Full timeAbout Conduent:With a team of dedicated professionals, Conduent delivers essential services and solutions for top-tier companies and numerous governments, achieving outstanding results for clients and the millions who rely on them. Join us to grow personally, make a positive impact, and be part of a workplace that appreciates individuality every day.Job...
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Noida, Uttar Pradesh, India CONDUENT Full timeAbout Conduent:With a team of dedicated professionals, Conduent delivers essential services and solutions for top-tier companies and numerous governments, achieving outstanding results for clients and the millions who rely on them. Join us to grow personally, make a positive impact, and be part of a workplace that appreciates individuality every day.Job...
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