HR Solutions Services Associate IV

7 days ago

Noida, Uttar Pradesh, India Conduent Business Services Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

  • Understand all aspects of assigned Defined Benefit in manual calculations in order to effectively provide customer service.
  • Candidate should have done End to end DB pprocessing.
  • Excellent communication written/verbal skills.
  • Act as SME and as well as the point of contact for issue resolution on floor for participants.
  • Candidate should have experience of 3.5 years into DB domain
  • Maintain positive and proactive communications in delivery of assigned benefit plan for employees.
  • Ensure compliance to all federal and state laws, and client specific requirements.
  • Assist with routine and periodic benefit plan audits.
  • Research and recommend plan changes as needed.
  • Resolve queries using Root Cause Analysis / Quick Solver techniques
  • Participates in identifying and implementing process improvement opportunities.

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