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HR Solutions Services Associate IV

4 months ago

Noida, Uttar Pradesh, India Conduent Business Services India LLP Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Responsibilities:

  • Understand all aspects of assigned Defined Benefit in manual calculations in order to effectively provide customer service.
  • Any non technical Graduates can apply.
  • Overall experience should be 4 years and 3.5 years of US Defined Benefits domain experience is mandatory.
  • Excellent communication written/verbal skills.
  • Act as SME and as well as the point of contact for issue resolution on floor for participants.
  • Maintain positive and proactive communications in delivery of assigned benefit plan for employees.
  • Ensure compliance to all federal and state laws, and client specific requirements
  • Assist with routine and periodic benefit plan audits
  • Research and recommend plan changes as needed.
  • Resolve queries using Root Cause Analysis / Quick Solver techniques
  • Participates in identifying and implementing process improvement opportunities
  • Candidate should be comfortable with night shifts.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.