Lead Business Analyst

1 week ago


Chennai, Tamil Nadu, India Zuci Systems Full time

Location: In India

As a Business Analyst, your main role will involve grasping business requirements, converting them into functional specifications, and working closely with different stakeholders to ensure the successful launch of Post and Parcel products. Proficiency in German is a must for effective communication with stakeholders in German-speaking areas.

Responsibilities:

  • Requirements Gathering:
    • Collaborating with stakeholders to identify and document business needs for Post and Parcel projects.
    • Conducting interviews, workshops, and meetings to comprehend business processes and challenges.
  • Analysis and Documentation:
    • Scrutinizing and documenting current business processes, systems, and data flows related to Post and Parcel operations.
    • Creating detailed business requirement documents, use cases, user stories, and process flows.
  • Solution Design:
    • Working with technical teams to convert business requirements into system design.
    • Ensuring solutions align with business objectives, regulatory requirements, and industry standards.
  • Stakeholder Management:
    • Effectively communicating with stakeholders at all levels, facilitating discussions, and building agreement to drive project success.
  • Testing and Quality Assurance:
    • Collaborating with QA teams to create test plans and participating in testing activities.
    • Validating system functionality and ensuring business requirements are fulfilled.
  • Training and Support:
    • Assisting in training material development and providing ongoing support to users.
    • Helping users during and after product implementation.
  • Continuous Improvement:
    • Identifying areas for process enhancement and seeking feedback from stakeholders.
    • Implementing lessons learned into future projects.

Requirements:

  • Bachelor's / Masters degree in Business Administration, Information Technology, or related field.
  • Proven experience as a Business Analyst in the Post and Parcel industry.
  • Fluency in German and English with strong communication skills.
  • Excellent analytical and problem-solving skills.
  • Experience with Agile and Waterfall methodologies and requirements management tools.
  • Knowledge of Post and Parcel industry standards and processes.
  • Ability to work independently and in a team in a fast-paced environment.
  • Willingness to travel occasionally for meetings and workshops.

Preferred Qualifications:

  • Professional certifications such as CBAP or ACP.
  • Experience with Post and Parcel software solutions.
  • Knowledge of systems commonly used in the industry.


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