Technical Business Analyst
1 week ago
We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.
Our Finance, Legal & Business Intelligence function is spread across our global offices.In summary, they manage the company's finances, implement risk management controls and work closely with the commercial function to gather insights into our sales and marketing pipeline.
Our centralised PMO team also sits within this function as they work closely across all functions to lead strategic initiatives.
This BI team is responsible for our CRM (Salesforce) environment which enables all functions within the organisation to optimise key processes / enabling the ability to report around customer data.
The role will report to the Head of Business Intelligence.Your key responsibilities as a Technical Business Analyst will be:
Analyse, facilitate, model, and organise information in order to identify requirements and distinguish solution ideas from business needsRunning enhancements from idea through to deliveryCapturing requirements and creating user storiesAssist in maintaining the backlog; including defining and creating Epics, Features and User Stories for the team to work fromFocus on change in the area of systems, technology and processes; increase engagement, working towards faster adoption of services and higher proficiency throughout the businessMaintain product documentation and support materials to aid the team during development and the wider business during adoptionLiaising with other functional teamsSupporting development and QA teamsCreating acceptance criteriaReviewing test casesStakeholder demos
To join us as a Technical Business Analyst you will need the following experience and skills:Exceptional communication skills aimed towards facilitating development and adoption of new software systems - including requirements gathering, prioritisation, problem solving and interpersonal relationship buildingExtensive experience in technical business analysis in a related industrySalesforce admin experience - highly advantageousSystems Integration/Automation experienceNetSuite ERP experienceBilling experienceAbility to effectively influence and lead multiple levels of an organisation through functional boundariesApplicable knowledge of the technologies used by the business (e.g. DevOps, Azure, C#, .NET, Git and REST)Fund industry knowledge an advantageExperience of working in Scrum/Agile environmentExcellent organisational skills - capable of managing workload and working on multiple initiatives concurrentlyAbility to train and mentor colleagues
By joining the team as a Technical Business Analyst, you will be offered the following:24 days of Annual leavePaid Study leaveEnhanced paternity & maternityStatutory benefits - top end 12% PF and GratuityFlexible home and office workingSupport to set up home officeMedical insurance cover with option to add family membersDedicated emotional wellness care for all employeesAnnual health check upPre-paid benefit cards
In Addition, You Will Have The Opportunity To Work For a Company That Values Trust, Connectivity And Innovation. In Line With Our Core Values, You Can Also Expect The FollowingFull LinkedIn Learning accessA sustainable business that cares for the environment and our communitiesOpportunities to give back to local communities through volunteer daysBecoming a part of Charity Challenges for raising money for charities selected by employeesOptions to join and lead diversity and inclusion initiativesInvitations to office social events and sport activities
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