Technical Business Analyst

1 week ago

Chennai, Tamil Nadu, India Talentgigs Full time

Role - Business Analyst

Domain - Mortgage

Location - Chennai

Job Description: Business Analyst - Mortgage Domain

Position Overview: We are seeking an experienced Business Analyst with a strong background in the mortgage domain to join our dynamic team. The ideal candidate should possess at least 5 years of hands-on experience in mortgage-related projects and demonstrate a comprehensive understanding of mortgage processes, regulations, and industry trends. The successful candidate will play a critical role in analyzing business requirements, identifying opportunities for process improvement, and facilitating the implementation of efficient solutions to enhance our mortgage operations.

Responsibilities:

  • Requirement Gathering and Analysis:
  • Collaborate with stakeholders to elicit, analyze, and document business requirements related to mortgage processes, systems, and functionalities.
  • Conduct thorough research and analysis to identify gaps, risks, and opportunities for process optimization and automation.
  • Translate business needs into clear, concise, and comprehensive functional specifications and user stories.
  • Domain Expertise:
  • Utilize in-depth knowledge of the mortgage industry, including origination, underwriting, servicing, and compliance, to provide valuable insights and recommendations.
  • Stay updated on industry regulations, market trends, and best practices to ensure compliance and competitiveness in the mortgage market.
  • Solution Design and Evaluation:
  • Collaborate with cross-functional teams to design innovative solutions that address business challenges and enhance operational efficiency.
  • Evaluate existing systems, processes, and technologies to identify areas for improvement and propose viable solutions.
  • Assist in the selection and implementation of software applications and tools that support mortgage operations.
  • Documentation and Communication:
  • Prepare detailed business requirement documents, use cases, process flows, and other documentation artifacts to facilitate effective communication and understanding among stakeholders.
  • Conduct presentations and workshops to communicate project scope, requirements, and recommendations to diverse audiences, including business leaders, IT teams, and end-users.
  • Testing and Quality Assurance:
  • Collaborate with QA teams to develop test strategies, scenarios, and cases based on defined requirements and business processes.
  • Participate in testing activities, including system integration testing, user acceptance testing, and regression testing, to ensure the quality and reliability of mortgage systems and applications.
  • Change Management and Support:
  • Assist in change management activities, including training, user adoption, and post-implementation support, to facilitate smooth transitions and minimize disruptions.
  • Provide ongoing support and troubleshooting assistance to business users and stakeholders, addressing issues and inquiries related to mortgage processes and systems.

Qualifications:

  • Bachelor's degree in Business Administration, Finance, Information Technology, or a related field. Advanced degree or professional certifications (e.g., CBAP, PMP) are a plus.
  • Minimum of 5 years of experience as a Business Analyst in the mortgage industry, with a proven track record of successful project delivery.
  • Strong understanding of mortgage processes, regulations (e.g., RESPA, TRID), and industry standards.
  • Proficiency in business analysis tools and techniques, such as requirements elicitation, process modeling, and data analysis.
  • Experience working with cross-functional teams in Agile/Scrum environments, with a focus on delivering high-quality solutions within tight timelines.
  • Excellent communication skills, with the ability to effectively interact with stakeholders at all levels of the organization.
  • Strong analytical and problem-solving skills, with a keen attention to detail and a proactive approach to identifying and resolving issues.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.

Preferred Qualifications:

  • Experience with mortgage origination and servicing systems (e.g., Encompass, Calyx, Black Knight).
  • Knowledge of industry-specific technologies and standards, such as MISMO XML, Fannie Mae, and Freddie Mac guidelines.
  • Familiarity with data analysis and reporting tools (e.g., SQL, Tableau) for extracting insights from mortgage data.
  • Understanding of emerging trends and technologies in the mortgage industry, such as digital mortgage platforms and AI/ML-driven solutions.

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