Cluster Revenue Manager

1 week ago

Bhubaneshwar, Odisha, India The Indian Hotels Company Limited Full time

Job Responsibilities


• Develop and implement pricing and inventory strategies that increase market share and profitability.


• Utilize data and analytics to identify trends, opportunities, and areas for improvement.


• Analyze overall monthly hotel performance and provide summary reports with recommendations to improve long-term strategies.


• Annual Revenue budget planning and implementation strategy to achieve the targets


• Ensure all related systems are configured correctly, validated, and working to full capacity, ownership of correct processes, and utilization of the CRS and RMS tools available.


• Manage online travel agency (OTA) and other distribution channel partnerships, monitor channel performance, and optimize channel mix to maximize revenue and minimize cost of distribution.


• Establish and maintain RevPAR Penetration (RGI) leadership


• Monitor competitive pricing and strategies, and adjust hotel pricing and inventory strategies accordingly.


• Maintain and honor company guidelines on Best Rate Guarantee and Rate Parity


• Monitor Business on Books, Pickup, Pace, and Forecasts on a Daily / weekly basis, and drill down to identify and drive demand.


• Weekly revenue meetings with the GM


• Develop and execute promotional campaigns to drive revenue during low-demand periods, in line with corporate guidelines.


• Work closely with the Sales and marketing team to develop and execute effective demand-generation strategies.


• Develop and maintain strong relationships with internal and external stakeholders.


• Analyze and report on key performance indicators (KPIs) and make strategic recommendations to improve revenue.


• Identify and drive ancillary revenue levers for the property


• Ensure compliance with brand standards and best practices in revenue management.


• Provide training and support to hotel staff on revenue management strategies and techniques.


• Oversee and guide the Reservations team of the unit on daily operations, processes, and performance.


• Oversee and audit the standards and operations of the reservations department.


• Assistance in planning for future staffing needs of the reservations department and assistance in recruiting in line with company guidelines
• Periodic training and coaching for self and reservations teams


• In case of off-property roles, periodic visits and engagement with the unit teams to maintain product knowledge and working relationships.


• Any other reasonable requests made by management.

Job Requirements


• Develop and implement pricing and inventory strategies that increase market share and profitability.


• Utilize data and analytics to identify trends, opportunities, and areas for improvement.


• Analyze overall monthly hotel performance and provide summary reports with recommendations to improve long-term strategies.


• Annual Revenue budget planning and implementation strategy to achieve the targets


• Ensure all related systems are configured correctly, validated, and working to full capacity, ownership of correct processes, and utilization of the CRS and RMS tools available.


• Manage online travel agency (OTA) and other distribution channel partnerships, monitor channel performance, and optimize channel mix to maximize revenue and minimize cost of distribution.


• Establish and maintain RevPAR Penetration (RGI) leadership


• Monitor competitive pricing and strategies, and adjust hotel pricing and inventory strategies accordingly.


• Maintain and honor company guidelines on Best Rate Guarantee and Rate Parity


• Monitor Business on Books, Pickup, Pace, and Forecasts on a Daily / weekly basis, and drill down to identify and drive demand.


• Weekly revenue meetings with the GM


• Develop and execute promotional campaigns to drive revenue during low-demand periods, in line with corporate guidelines.


• Work closely with the Sales and marketing team to develop and execute effective demand-generation strategies.


• Develop and maintain strong relationships with internal and external stakeholders.


• Analyze and report on key performance indicators (KPIs) and make strategic recommendations to improve revenue.


• Identify and drive ancillary revenue levers for the property


• Ensure compliance with brand standards and best practices in revenue management.


• Provide training and support to hotel staff on revenue management strategies and techniques.


• Oversee and guide the Reservations team of the unit on daily operations, processes, and performance.


• Oversee and audit the standards and operations of the reservations department.


• Assistance in planning for future staffing needs of the reservations department and assistance in recruiting in line with company guidelines
• Periodic training and coaching for self and reservations teams


• In case of off-property roles, periodic visits and engagement with the unit teams to maintain product knowledge and working relationships.


• Any other reasonable requests made by management.

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