Section Manager
1 week ago
Job Location:
Mumbai
Key Deliverables:
Develop a store business plan in line with the business strategy
Encourage and promote all opportunities to drive sales, leading by example
Implementation of BU marketing guidelines
Ensure store layout is within Marks and Spencer guidelines
Understand local customer needs and ensure this is delivered through both product and service
Proactively use all management information tools available to analyze performance and respond to trends with the appropriate action
Line Manage your direct reports using effective performance coaching to achieve results
Ensure accurate and timely delivery of the seasonal look as per UK guidelines
Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
Monitor and take actions necessary to improve shrinkage and profit protection
Ensure store and staff presentation standards are consistent with brand requirements
Ensure health and safety requirements are fully compliant
Manage all third party contractors on site
Enhance sales through identification of trends related to footfall, conversion, UPT, etc.
Ensure a smooth and accurate process for stock management in the store
Manage your controllable cost lines in-store, to come in on or under target
Ensure store staff are trained in customer service requirements and that OSS is alive in the store consistently improving mystery shop results
Ensure sequential links for layout in consultation with the Visual Merchandiser
Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required
Ensure quality recruitment for store advisors and supervisors in the store in consultation with HR
Manage staff scheduling to optimize resource allocation and to ensure adequate staff cover on the floor at all times
Conduct performance appraisals of your team
Required Experience:
The candidate must have a minimum of 4+ years of experience in apparel retail
Must have handled the entire store operations including P&L of the store
Strong in commercials and know how to turn things around
Strong communication and people management skills
Graduation is mandatory
#Please mention the preferred job location in your application and share your updated resume#
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