Information Technology Support Technician

1 week ago


Delhi, Delhi, India Raffles Education Corporation Full time

Job Description: An IT support role involves various responsibilities to keep a company's computer systems running smoothly. Below are the key aspects of this job:

  • Problem Resolution: Addressing IT issues for employees and fixing hardware, software, and network problems.
  • System Maintenance: Installing, configuring, and updating hardware and software, along with managing technical documentation.
  • User Assistance: Supporting users, building relationships with clients and coworkers, and maintaining service records.
  • Technical Installations: Handling tasks like network and camera cabling, security system setups, and other IT infrastructure installations.

Required Skills and Qualifications

  • Two years of IT experience
  • Deep understanding of operating systems, current technologies, backup procedures, and performance monitoring tools
  • Strong interpersonal skills
  • Ability to uphold company confidentiality

Preferred Skills and Qualifications

  • Bachelor's degree in computer science or equivalent
  • Experience in project management
  • Professional certifications


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