Information Technology Executive
1 week ago
based on the experience.
The candidate is expected to work at the depot in Jasai, Kundehval, and the head office in Vikhroli.
We are looking for a capable IT support specialist to provide technical assistance to our staff.
In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
You will also need to let me know about IT equipment upgrades.Our organisation consists of software:
YMS (Yard management system), Depot Application, and work on Zoho Inventory. The software revolves around Containers and their tracking.
RESPONSIBILITIES:
Monitoring and maintaining computer systems and networks
IMPORTANT:
Knowledge and worked on SQL and ISSKeeping track of and maintaining all hardware.
Attending all hardware issues promptlyUnderstanding YMS software, our in-house softwareCompliance between the software builder for our in-house DEPOT APPLICATIONTeaching/Guiding our in-house team all software and applicationProvide backend support to our YARD team concerning YMS.Understanding and knowledge of software building and backendProviding technical support across the company on software like ZOHO INVENTORY and our in-house software (this may be in person or over the phone)Understand and ability to set up server and firewall settings.
Installing and configuring computer hardware, software, systems, networks, printers, and scannersAbility to work with Artificial Intelligence and knowledge of Chat GPTResponding promptly to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersTesting new technologyAdvanced understanding of database maintenance and system security.
Ability to keep up with technical innovation and trends in IT support.QUALIFICATION
A bachelor's degree in computer science, information technology, or similar.
Candidates must possess excellent command of English and strong drafting skills.
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