Chat Support Representative

2 weeks ago

Jaipur, Rajasthan, India Teleperformance Full time

PINUP Global in currently looking for an Online Chat Operator with knowledge of
English and Hindi.

Requirements:
Stress management, conflict resolution;
Having a positive attitude, and a sense of humor;
Willingness to constantly develop and improve your skills;
Willingness to help others;
Skills for dealing with non-standard situations;
The ability to take responsibility for your decisions;
Stress management, conflict resolution;
High communication skills;
Ability to learn new information quickly;
Attention to detail;
Manageability;
Willingness for long-term cooperation;

English and Hindi - good knowledge is a must.

Responsibilities:

Answer clients' inquiries via online chat in India
Assist customers regarding website usability
Solve customers' issues that they may face during their client's experience
Build long-term relationships with Clients
Provide clients with current information on current offers/promotions of the company

What we offer:

  • Constant support and assistance at all stages of work;
  • Trainings;
  • Opportunity for career and professional growth;
  • Paid annual leave (24 days) and sick leave.
-
5 days working in a week:


  • 9 hours login (7.5 hours working + 1.

5 hours break):
-
Lucrative Incentives upto 38K

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
₹19,000.00 per month

Benefits:

  • Paid time off

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you comfortable with rotational shifts?
  • Do you have a laptop with windows 10 and a broadband connection at your place?
  • As of now the company is offering WFH however after a month or so the company would ask you to come to office and to do your work from office (Vaishali nagar, Jaipur).
Are you comfortable with it?

  • As of now the company is paying in Crypto currency as company is not having any physical address in India. As soon as the office is opened, the company will pay as per the Indian law. Are you comfortable with it?
  • Are you comfortable with the salary of 19K Inhand?

Education:

  • Higher Secondary(12th Pass) (required)

Language:

  • Fluent English (required)

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