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Operation Excellence with Big4
1 week ago
Roles & Responsibilities
Manage large operations transformation initiatives working closely with India management as well as global member firms
Identify opportunities for OpEx to be implemented to derive tangible benefit.
Ensure business cases are thoroughly researched and syndicated
Deliver OpEx projects within the divisional portfolio on time, to scope and within budget
Assess all aspects of current operating model including people, process, technology etc. as well as design and implement target operating model, working in close collaboration with the service lines
Identify and implement process improvement, automation, right shoring etc. opportunities using lean and other transformation approaches
Analyze and interpret business data and turn it into insights
Support research activities for internal/ external performance benchmarking
Conduct CI trainings (LSS awareness, Yellow Belt program etc.) to generate problem solving and analytical mindset within teams
Lead problem solving and brainstorming workshops with project stakeholders
Prepare analysis reports, solution designs and other project deliverables and own responsibility for timely completion and quality of outputs
Mandatory technical & functional skills
Excellent knowledge and experience of leading global process transformation projects using lean/ six sigma tools and techniques
Hands-on experience of identifying and implementing Intelligent Automation opportunities (process mining/ RPA/ AI/ workflow etc.)
Experience in developing global operating models leveraging onshore and offshore delivery centers
Strong analytical and problem-solving skills. Skilled in the use of data analysis tools and able to extract insights from complex data
Excellent Project management skills including ability to manage multiple workstreams/ projects at the same time.
Ability to work with stakeholders at all levels
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