Application Support Engineer

1 week ago


Mumbai, Maharashtra, India ProPMO Services Private Limited Full time
Looking for candidates having the experience with Front end Customer interaction.

Must to have :
Excellent written and verbal communication.
1 to 2 years application support experience

  • Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.
  • Working in experience in multi team environment
  • P2P application monitoring and support
  • Handling/notifying application/network issues
  • Able to categories issues/tickets and reach out to needed team members quickly
  • Reporting skills to provide daily /weekly/monthly reports and highlighting any issues to next levels
  • Good English and Hindi communication skills and good interpersonnel skills.
  • Articulate and writing skills
  • Desirable: MySQL/SQL Database, cloud platform, any programming knowledge such as .Net etc.

Education :

Graduate :
B.Tech/B.E. preferably Comp/IT graduate, BCA, B.Sc. (IT)
Experience : 1 to 2 years' experience working in support/developer role.

Key Skills :

  • OS
  • Windows, Linux, Cloud


DB
  • MySQL/SQL
  • Languages .Net, Java or any programming language knowledge will be added advantage

Location :

  • Customer site
  • Mumbai.
)

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