Application Support Engineer

7 days ago


Navi Mumbai, Maharashtra, India Jio Full time
Company Overview

Jio is the backbone of India's top telecom operator with 400M+ customers.

Offers a wide range of digital apps & services, 5G solutions, cloud-native platforms, and BSS solutions for B2C and B2B customers.

Job Overview

Senior Application Support Engineer with 7 to 10 years of experience in Navi Mumbai, Thane, and Mumbai. Full-Time role at Jio, the force behind India's leading telecom operator with 400M+ customers. Specializes in digital apps & services, 5G solutions, cloud-native platforms, and BSS solutions.

Company size:
employees

Qualifications and Skills

7 to 10 years of experience as an Application Support EngineerProficient in SQL, Unix, and Shell ScriptingExperience with kubernetes and kafkaStrong problem-solving skills and ability to work under pressureEffective communication and teamwork skills

Roles and Responsibilities

Provide advanced technical support for applications, troubleshooting issues, and ensuring smooth operationsCollaborate with development teams to implement fixes and enhancementsMonitor application performance and identify areas for improvementCreate and maintain technical documentation for support processesParticipate in on-call support rotations and handle critical incidents

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