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quality assurance manager
1 week ago
JOB PURPOSE
The Quality Assurance Manager plays a pivotal role in ensuring the adherence to quality standards, regulatory compliance, and continuous improvement within the food industry. This position involves overseeing various quality-related activities, leading projects, coordinating with cross-functional teams, and reporting to senior management.
DUTIES AND RESPONSIBILITIES
- Establish, implementing, reviewing and maintaining Quality and Food Safety Management System in accordance with the local and global standards and regulations.
- Perform strategic planning and risk management for organization.
- Participate in cross department system improvement and HR collaboration. Cross-functioning development of quality and food safety team members to ensure system implementation throughout the whole organization completely.
- Quality Assurance (QA) department management by performing gap analysis to improve the department efficiency.
- Overseeing staffing, job roles, training programs, and organizational structure to ensure alignment with quality objectives and operational efficiency.
- Perform administration tasks do not limit to documentation and approval tasks on leave application, manpower planning, scheduling of manpower, recruitment, and performance evaluation.
- Develop and set up departmental goals and comprehend directives from upper management to subordinate to ensure they are in the same directions.
- Act as quality assurance subject matter expert and provide advice from the perspective of quality assurance and quality control.
- Lead and coordinate in crisis management (product recall, food defense related issues, process interruption and other ERP situations) to eliminate potential risk on product quality.
- Ensure the seamless functioning of QA activities related to incoming and outgoing processes, document control, and environmental considerations.
- Coordinate the trial run with R&D. Analyze the product data for product development project
- Collaborate with supplier on the process improvement.
- Serve as main contact point or authorize to team member to manage audit activities comprehensively, including scheduling, coordination, and resolution for quality, food safety, and social compliance audits with various entities, ensuring compliance and improvement.
- Evaluate and appointment of food ingredient suppliers, monitor stocks level and forecast on the ingredients required to meet production needs, brief suppliers on their responsibility in meeting compliance with global food safety requirements and regulations.
- Responsible for preparing reports for management review, operational and QA reporting.
- Carry out duties in complying with Company's Food Safety System, Company's Environment Guidelines, Company's Health and Safety Guidelines, Company's Policy and Procedures, etc. by maintaining, evaluating and continuous improvement.
- Perform task and work requirements as and when required and assigned.
- Determine the disposition of non-conformance product.
- Approve on supplier of food ingredients and chemicals.
- To reject or on-hold products which do not meet required specification or required extra monitoring
- To approve release of finished goods
- To approve rework products upon confirmed product specifications met desired quality and safety standard.
- To initiate product recall upon identified hazard that required for product recall
- To stop process line where contamination of the product is possible
- Emergency response and preparedness
- Quality and food safety management
- Continuous improvement
- Bachelor's Degree/Post Graduate Diploma/Professional Degree in Food Technology or equivalent is preferred
- At least 5 years' of working experience in the related field
- Certified Internal Auditor for Food Safety System
- Fluent in Bahasa Malaysia & English
- Strong organization and analytical skills
- High Self-Discipline
- Strong communication skills
- Problem Solving and continuous improvement mind-set
- Develop self and others
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