Jr Customer Service Executive

2 weeks ago

Pune, Maharashtra, India Tata Communications Full time
Purpose - Broad objective of the role
I) Position Summary/Job Discription

  • Deployment and Configuration Support on Linux based and Microsoft platform OS.
  • Basic understanding on Microsoft SQL and other DB server.
  • Develop processes and procedures used to implement and manage different types of Database backups.
  • Expertise in Virtualization Technology like HCI with Cisco UCS, Nutanix.
  • Perform windows Security patching, backups on multiple environments of Linux, windows server's
  • Storage management and administration on different vendor Server.
  • Maintain and monitor backup operations, reports, update backup and disaster recovery contingency planning and procedures.
  • VM and hardware resource health monitoring.
  • Hands on knowledge load balancer for dynamic load balancing.
  • Perform proactive maintenance including backup storage hardware and software upgrades and patch installation on different platforms.
  • Full and incremental backups and troubleshoot the issues related to restore DB, in depth knowledge of RTO RPO Performs backup environment system tuning including monitoring troubleshooting and optimizing performance.
  • Performing diagnostic tests and debugging procedures to optimize computer systems.
  • Good knowledge of preparing Documentation processes.
  • Developing data retrieval and recovery procedures.
  • Designing and implementing efficient enduser feedback and error reporting in system.
  • 5 years Experience of installing, configuring, and maintain VMware systems.
  • Support largescale computer systems in a Data Center Environment is a plus
  • VMware vCenter Server (experience with VMware vSphere Suite 5x/6x, VMware SRM 5x/6x, vRealize Operations Manager, and ESXi is a plus)
  • Experience on vCenter cluster features like HA, DRS, SDRS, FT, SRM etc.
  • Good understanding of creating service profiles & using templates in Cisco USC platform.
  • Good experience on maintaining standard Firmware / software of Host, VM, VMware tools & Hardware versions across the environment.
  • Real time experience in troubleshooting resource bottlenecks issues like high Memory, CPU, Disk, Network.
  • Windows System Administration with good knowledge on AD, DFS, DHCP, DNS activities.

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