Associate - CRM

2 weeks ago


Delhi, Delhi, India InstantPay Full time
Coordinate with internal/external teams (Sales, Tech, Legal etc) to solve client's queries/concerns

  • Build sustainable relationships and trust with Key account partners through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle client complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
  • Flexible availability (As per the requirement)
  • Daily reporting to the office (6 days a week)
  • Basic knowledge of MS office
  • Analysing the reports and attending client meetings with supporting data
  • Problemsolving attitude

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