Program Lead

1 week ago


Chennai, Tamil Nadu, India Allegis Global Solutions Full time

Job DescriptionHas supervisory responsibility for Operations team, including ensuring the team is performing and accomplishing the defined objectives and goals, meeting or exceeding established SLAs, and provide direction and coaching where necessary.

Client stakeholder relationship management (procurement, HR, Talent Acquisition).Assure account processes and procedures adherence, as well as full adoption of AGS Way best practices.

Assess areas of opportunity for process improvement and work with the Program Director to implement change where needed.
Lead projects defined by Program Manager to ensure timely completion and effective results.
Deep working and demonstrable knowledge of procurement, sourcing or contingent workforceDetailed experience and knowledge of the strategic sourcing process lifecycleMaintain, influence and develop relationships with leadership and ExecutivesLeading procurement projects including negotiation of contracts & commercial terms consistent with maximizing business valueManage customer's expectations through timely feedback and proactive communicationIdentify risk situations and coordinate solutions with managementResponsible for using independent judgment and making decisions that require a great degree of creative, analytical, and problem solving ability


QualificationsAt least years of experience in staffing/recruiting, procurement, workforce operations or sourcing would be beneficialThorough understanding of the Workforce Management process, financial implications, and benefits.

Previous contingent recruitment experience essential, preferably with an IT focus.
Experience managing high-level customer, VMS and other vendor relationships.
Previous experience leading teams (coaching, mentoring, setting goals and providing feedback).Above average organization and customer service skillsAbility to handle multiple projects and tasks concurrentlyExcellent interpersonal skills (written and verbal) required with the ability to interact with all levels of the organizationExperience in implementation of processes, policies and methodologiesHigh degree of attention to detailStrong analytical skills including use of ExcelWorking knowledge of Microsoft Word, PowerPoint, Visio, and related computer skillsKnowledge of VMS systems is helpfulProven ability to manage competing deliverables on-time, on-budget, on-qualityBe organized to handle multiple tasks with differing deliverables and deadlinesTakes direction wellTakes initiative and can work independentlyQuick learner


Additional InformationAs a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values.

We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better.

Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.
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