Program Lead

1 week ago


Chennai, Tamil Nadu, India Allegis Global Solutions Full time
Job Description:

Responsible for managing the Operations team, ensuring they meet objectives and goals, exceed SLAs, and receive necessary coaching when needed.

  • Handle client stakeholder relationships in procurement, HR, and Talent Acquisition.
  • Ensure adherence to account processes and AGS Way best practices.
  • Identify areas for process improvement and collaborate with the Program Director for implementation.
  • Lead projects assigned by the Program Manager for timely and efficient completion.
  • Possess in-depth knowledge of procurement, sourcing, or contingent workforce.
  • Experience in strategic sourcing process lifecycle.
  • Cultivate relationships with leadership and Executives.
  • Lead procurement projects, negotiating contracts to maximize business value.
  • Manage customer expectations through proactive communication.
  • Identify and resolve risk situations in coordination with management.
  • Exercise independent judgment for creative problem-solving.
Qualifications:

Minimum years of experience in staffing, procurement, workforce operations, or sourcing.

  • Comprehensive understanding of Workforce Management process and financial implications.
  • Prior experience in contingent recruitment, preferably IT-focused.
  • Manage high-level customer, VMS, and vendor relationships.
  • Previous team leadership experience in goal setting and feedback provision.
  • Strong organizational and customer service skills.
  • Ability to handle multiple projects simultaneously.
  • Excellent interpersonal skills for all organizational levels.
  • Experience in process implementation and policy adherence.
  • Detail-oriented with strong analytical skills, including Excel proficiency.
  • Proficiency in Microsoft Word, PowerPoint, Visio, and related tools.
  • Familiarity with VMS systems is advantageous.
  • Proven track record of on-time, on-budget project delivery.
  • Strong organizational skills for multitasking with differing deadlines.
  • Receptive to feedback and proactive in independent work.
  • Quick learner with a proactive approach.
Additional Information:

At our workplace, we prioritize relationships with colleagues, clients, and candidates. Open communication and constructive criticism are valued, fostering innovation and success through diverse perspectives and ideas.

Explore AGS's work environment by searching #LifeAtAGS on social networks.


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