Patient Counsellor

1 week ago

Gurgaon, Haryana, India Ichelon Consulting Group Full time

Title : Patient Counsellor

Responsibilities:

  • Provide compassionate counseling and emotional support to individuals and couples undergoing fertility treatment, including in vitro fertilization (IVF), intrauterine insemination (IUI), and other assisted reproductive technologies.
  • Conduct initial consultations to assess patients' emotional needs, concerns, and expectations regarding fertility treatment, and develop personalized counseling plans accordingly.
  • Educate patients about the various fertility treatment options available, including the risks, benefits, and success rates of each procedure, ensuring they have the information needed to make informed decisions.
  • Assist patients in coping with the emotional stress and anxiety associated with infertility, including the challenges of undergoing fertility testing, treatment protocols, and the uncertainty of outcomes.
  • Facilitate support groups or educational sessions for individuals and couples undergoing fertility treatment, providing a safe and supportive environment for sharing experiences and coping strategies.
  • Collaborate with fertility specialists, nurses, and other members of the healthcare team to coordinate patient care and address any psychosocial issues that may arise during treatment.
  • Advocate for patients' needs and rights, ensuring they receive compassionate and respectful care throughout their fertility journey.
  • Maintain accurate and confidential records of patient interactions and progress, ensuring compliance with privacy regulations and ethical standards.
  • Stay up-to-date with developments in the field of reproductive medicine and infertility counseling, participating in continuing education activities to enhance skills and knowledge.
  • Provide crisis intervention and support to patients experiencing emotional distress or facing difficult decisions related to fertility treatment.

Qualifications:

  • Bachelor's degree in Psychology, Counseling, Social Work, or a related field. Master's degree preferred.
  • Previous experience in counseling or patient support role, preferably in a fertility clinic or reproductive medicine setting.
  • Strong understanding of infertility and assisted reproductive technologies, including IVF, IUI, and fertility preservation techniques.
  • Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with patients and their partners.
  • Empathetic and compassionate approach to supporting individuals and couples experiencing infertility.
  • Knowledge of counseling techniques and strategies for addressing the emotional challenges associated with fertility treatment.
  • Ability to maintain confidentiality and adhere to ethical standards in patient care.
  • Proficiency in Microsoft Office and electronic health record (EHR) systems.
  • Certification or licensure as a counselor or social worker may be required, depending on state regulations.
  • Commitment to ongoing professional development and continuous improvement in patient care practices.

Preferred Qualifications:

  • Experience working in a multidisciplinary team setting, collaborating with fertility specialists, nurses, and other healthcare professionals.
  • Familiarity with reproductive endocrinology and infertility treatment protocols.
  • Multilingual proficiency to assist patients from diverse linguistic backgrounds.
  • Training or certification in infertility counseling or reproductive mental health.

Experience: 1-2 Years

Location: Dwarka

CTC: Upto 4.2LPA

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