ai - ServiceNow Developer - ITSM/ITOM

1 week ago


Gurgaon, Haryana, India BDB Full time

Job Description :


ServiceNow subject matter expert with 7+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ ITSM] , TNI [or CMDB] , OMT , FSM , TSOM [or ITOM ] , GRC , SecOps).


  • Good knowledge of Products & Service Catalog
  • PSR hierarchy, Inventory and the common design patterns like Catalog-DrivenOrchestration, Closed-LoopAssurance, Real-TimeInventory, NetworkasaService for Solution design in Service fulfilment & Assurance domain.
  • Develop innovative solutions in collaboration with a crossfunctional team including Custom-Applications (BuiltOn-Now) for extending Capabilities
  • Experience in implementation and estimation techniques.
  • Responding to Request for Information/Proposal documents
  • Lead the development team members and provide technical mentorship
  • Experience with Script / Java Script all scripted aspects of the ServiceNow system (Business Rules, Script Includes, UI Actions, Scheduled Jobs)
  • Performs integrations and process automation using ServiceNow workflows
  • Experience integrating external systems with the ServiceNow using integration solutions, including ODBC, REST, SOAP, LDAP, SSL, KAFKA etc.
  • Handson experience working with relational databases, domain separation & integration hub
  • Maintain deep, comprehensive knowledge of ServiceNow's capabilities, performance, and constraints.
Support practice build efforts to include development of practice intellectual property (IP)

  • Good understanding of ServiceNow data model and structures.
  • Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools
  • Candidate should possess good Communication & Client interfacing skills.,
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