Specialist - Cloud Managed Services, FinTech
2 weeks ago
Your role
and responsibilities: Direct communication with cloud clients using Calypso modules for their daily activities: Front Office, Treasury, Risk, Compliance, Operations, Accounting... Investigate operational issues reported by Client's users Suggest how to resolve an issue and how to prevent its reoccurrence Provide advice relating to Client implementation of Calypso Following approval, make changes to functional configuration of the system Check the execution (success, failures) of scheduled tasks Supervise the exceptions related to real-time interfaces Analyse & identify the root cause of failures/exceptions and detail the possible solutions Proactively look for ways to improve customers usage of the application In case of software defect, build helpdesk ticket including a test case that explains the issue; demonstrate the issue to Product Support team if needed Prioritise for the deployment of a hotfix into a test environment Perform pre-validation testing of hotfixes or config changes in Client's test environment. We expect you to have
It would be great if you
CFA, IMC or CISI qualified or other post graduate finance qualification Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification) Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp Proficiency using Bloomberg Terminal Market data sources (e.g. Bloomberg SAPI, Data License) Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft Knowledge of regulations impacting investment banks and asset managers Advanced Excel skills.Does it sound like you? What happens now?
As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.
What will it be like working here?
Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being.
What do we offer you?
Annual monetary bonus. Health Insurance Program. Flexible working schedule and hybrid way of work . Flex day program (up to 6 paid days off a year). Wide selection of online learning resources, e.g., Udemy .Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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